Robin Burdick Email & Phone Number

Paso Robles, Ca

Paso Robles, Ca

Built and trained a successful admin team over the past three years from a small team of two to a team of seven to keep up with the growth of our business. Leading the admin team that performs quality control, billing and ensure compliance with various customer requirements. Coach and mentor, the admin team for best practices for quality control, billing, and internal processes. Work closely with the operations manager and the field managers to ensure revenue is not missed on jobs. Weekly reporting of maintenance jobs completed to our customers. Run weekly meetings with the operations/field managers to review quotes for repairs to ensure accuracy before presenting to the customer. Perform daily tasks that impact payroll, regulatory requirements, financial reporting, accounting, and billing. Facilitate sustainable growth of the Power/Generator program by collaborating with team members to develop processes that support new work and enhance workflow. Identify and maintain key metrics to measure performance.

Paso Robles, Ca

Perform daily tasks that impact payroll, regulatory requirements, financial reporting, accounting, and billing. Facilitate sustainable growth of the Power/Generator program by collaborating with team members to develop processes that support new work and enhance workflow. Identify and maintain key metrics to measure performance.

Paso Robles, Ca

• Delivered wide-ranging Executive Administrative support to the Senior VP of Sales, Senior VP of Sales Operations and the entire sales team consisting of 25 people. Worked closely with the CEO, CMO, and CFO compiling sales reports for distribution to the executive team.• Collaborated and streamlined the new customer onboarding process to reduce the amount of steps and multiple people/departments involved by 40%.• Assured client relationship satisfaction with ~800 external clients as well as multiple internal departments during and after delivery of services on a daily basis.• Developed materials, standard operating procedures and facilitated training to new sales department employees on sales and company policies, utilizing CRM, network shared folders and Microsoft Outlook.

Paso Robles, Ca

• Provided comprehensive administrative support for the CFO, Director of Construction and Project Superintendent.• Set up of new office, filing systems and computer network drives. • Worked with escrow companies, property management and real estate agents for current projects as well as future land acquisitions. • Compiled/prepared data for financial institutions to finance projects for construction loans.• Accounts payables and light Human Resources work.

Santa Clara, Ca

2003-2004 - Supported the Director and Operations Manager of the Customer Business Solutions• Provided extensive calendar support and travel arrangements, prepare and review manager’s expense reports, scheduling of meetings with high-level executives. • Leader of a cross-site team of six administrative assistants which involved chairing meetings, sharing “Best Known Methods” and mentoring.2001-2003 - Supported the Director of the Corporate Demos group and staff• Provided complete calendar support and travel arrangements.• Reorganized network directories and implemented eRoom and SharePoint, allowing for greater collaboration and saving our department five person-hours per week.2000-2001 - Supported the Director of the e-Business Program Services Group and staff• Managed a full calendar, travel arrangements, effective staff meetings and development of presentations. • Interviewed and trained an additional administrative assistant for the group. 1997 – 2000 - Supported the Finance Controller of the Mobile Group and staff• Detailed calendar management, coordinating travel, arranging internal department meetings, as well as cross-site meetings. • Developed and maintained the Mobile Finance group website.