Robin Cameron Email & Phone Number

With over 9 years of work experience in various customer-facing roles, I have developed strong customer support and service skills, as well as a passion for delivering exceptional customer experiences. I am currently a Help Desk Support at AutoTraderSA, where I assist in training customers, solving their queries online and providing technical support telephonically. I consolidate month end reports and ensuring quality standards are met. I am motivated by the mission of AutoTraderSA to empower car buyers and sellers with the best information and tools to make informed decisions. I bring diverse perspectives and experiences to the team, as I have worked in different industries, such as insurance and media, and have obtained a Customer Experience Management certification from UNi4 Online.In my previous role as a Customer Service Representative at MultiChoice, I handled inbound and outbound calls from customers, addressing their inquiries, complaints, and feedback. I also processed payments, updated records, and escalated issues as needed. I demonstrated excellent communication, problem-solving, and interpersonal skills, as well as a high level of professionalism and empathy. I received multiple recognitions for my outstanding performance and customer satisfaction ratings. I also learned how to work effectively in a fast-paced and dynamic environment, as well as how to collaborate with different teams and departments.

Listed skills include Insurance, Training, and Technical Support.

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  Victory House Private School

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