· Owned major delivery project migrating from BizTalk, PointMan to Sterling Integrator.· Managed electronic B2B relationships including certificate management, trading partner management, secure communications, encryption, digital signatures, alerting and tracking.· Managed large and small-scale projects. Identified, managed, and controlled changes. Created detailed work plans according to analysis of business goals. Tracked and reported progress to internal and external stakeholders.· Developed, documented and implemented procedures for Trading Partner transactions.· Prioritized and resolved system errors.· Managed daily support and operations including all aspects of global, high volume transaction type.· Ensured swift resolution of trading partner and business partner service issues.

Executive Leadership and Organizational ManagementProvide thoughtful and visionary executive leadership that is inclusive, transparent, and empowering in a manner that supports and guides the organization’s mission as defined by the Board of TrusteesPresent strategic options and plans for organization impact and gain Board approval as needed to carry out the work of the mission of the organizationOversee the day-to-day operations of the organization and ensure its overall successful long-term operationsOrganize, motivate, and mentor internal team leaders to strategically grow the organization’s impact, programs, fundraising, and to effectively fulfill its important missionApply innovative thinking and performance measurements to analyze and support strategic decision-makingContinually foster a culture that encourages collaboration between departments and recognizes positive contributionsContribute to the strategic plan and drive its implementationManage and motivate staff, overseeing processes such as hiring, separation, ongoing staff development, performance management, and compensation and benefitsInspire a business-oriented, professional, results-driven environment across the organizationPerform general management duties overseeing the day-to-day operations of the organizationEstablish goals, objectives, and operational plans in collaboration with the Board of Directors, staff, and other leadersBoard GovernanceMaintain regular and ongoing communication to build strong relationships with the entire Board, providing leadership and support to members at all timesCommunicate effectively with the Board by providing members with all information necessary to continually function properly and make informed decisions in a timely and accurate mannerAttend all Board meetings and provide reports and updates on staff as well as all current work, project timelines, and project and organizational progress.

· Manage electronic B2B relationships including certificate management, trading partner community management, secure communications, encryption, digital signatures, alerting, and tracking.· Owned major delivery project from SAP to Sterling Integrator· Support end-to-end management development of all Retail catalogs.· Managing development team responsible for Data Exchange Services.· Define and direct work priorities and processes.· Coordinated efforts with various service owners and delivery organizations.· Working directly with customers and members of our Business-to-Business (B2B) consulting team to deploy solutions that support our clients business and technology needs.· Collaborate closely with the Project Management Team, Solution Architects, and Junior Consultants to ensure timely and accurate delivery of projects.

· Develop EDI mapping strategies. Develop spEDI*maps. Maximize profits and address B2B client requirements through implementation and configuration of Tie Kinetix EDI. Integrate and synchronize stakeholder data, provide solutions that facilitate trading partner collaboration and optimize digital communication channels. Create, update and test implementation guides.· Support and optimize existing transportation management solutions. Devise program enhancements and modifications.· Manage large, medium and small-scale projects using Waterfall and Agile methodologies. Articulate technical solutions that satisfy business requirements. Provide weekly project updates to internal and external stakeholders. Guide unit test plans and program testing procedures.· Ensure consistent integrity and quality of production data and operations. Own analysis and resolution of EDI production issues and errors.· Prepare documentation for system administration and maintenance activities.· Assist in evaluating, testing and troubleshooting operating system.

· Managed electronic B2B relationships including certificate management, trading partner community management, secure communications, encryption, digital signatures, alerting and tracking.· Owned delivery of multiple complex projects.· Supported end-to-end management of all services in supplier pharmaceutical catalog.· Guided team of ten professionals responsible for Data Exchange Services.· Defined and directed work priorities and processes. Coordinated efforts with various service owners and delivery organizations.· Articulated business SLAs and processes for measuring and reporting purposes.· Product Lifecycle Management· Create Product Roadmaps· Collaborated across functions to identify and measure KPIs related to Service Level Agreements.· Acted as the primary escalation point for Data Exchange Services and internal business units. Monitored and addressed escalated issues and incidents.· Collaborated with customer relationship managers and capacity planners to forecast demand for Data Exchange Service.· Developed business-focused concepts including risk, cost-benefit, strategic initiatives, task prioritization.· Pitched ideas for new services.· Defined approach and process for trading partner management, testing processes, data validation and trouble shooting.· Ensured accurate completion of documentation for data exchange processing and configuration.· Measured benchmarks and developed scorecards to track progress. Motivated teams to consistently complete tasks on time and within budget.· Liaised with internal technical and functional staff, third party networks, external trading partners and internal business partners in support of Data Exchange Services and EDI transaction management processes and initiatives.

· Managed electronic B2B relationships including certificate management, trading partner management, secure communications, encryption, digital signatures, alerting and tracking.· Trained and directed activities of 25 onshore, offshore and remote professionals.· Managed large and small-scale projects. Identified, managed, and controlled changes. Created detailed work plans according to analysis of business goals. Tracked and reported progress to internal and external stakeholders.· Set and managed Service Level Agreements and Supportability initiatives.· Developed, documented and implemented procedures for Trading Partner transactions.· Managed EDI Audits· Prioritized and resolved system errors.· Managed daily support and operations including all aspects of global, high volume transaction type.· Ensured swift resolution of trading partner and business partner service issues.· Created department budgets and plans. Conducted financial consolidation, reporting and analysis.