Director Of Human Resources
Harrell Hospitality Group/ Crowne Plaza /Ihg
Colorado Springs, Colorado, United States
Ensure the hotel is compliant with all State and Federal lawsCreate ads and advertise to recruit candidates for open positions utilizing web based and print sourcesFacilitate interviews Prepare and extend offers of employment to successful candidatesCreate and lead orientation, customer service and other team member training sessions as dictated by the brand, corporate offices and property levelManage employee relations including reviewing and addressing employee counseling sessionsPrepare Weekly, Monthly and Annual Reports regarding financial and employment informationHandle compensation, payroll issues and policies as well as process payroll and maintain recordsAdminister all wage and benefit programs including Workers Compensation, Unemployment and group insurance benefitsPlan and execute employee events and recognition programs to ensure a positive employee moraleEnsure management utilizes employee retention programsFacilitate Employee Opinion Surveys bi-annually and manage follow up programs to increase survey resultsCreate and implement employee development programs Customer Service/ManagementCore team member in the design of a new company wide program that ensures multi-functional cross training of all team membersCreate and monitor departmental budget to ensure fiscal responsibilityExecutive Committee member who actively assists in the implementation and creation of new policies and procedures to help ensure the success of the hotelPrepare and distribute marketing informationCreate and edit property E-NewslettersSupervise employees with a wide variety of skills, educational backgrounds, and communication abilitiesResolve conflict between employees, guests, and or vendors Update databases, manuals, policies, keep records for all HR functions and team members according to company policy as well as State and Federal lawsConsistently promoted within work settings from administrative to professional level positions