Robin Chadwick Email & Phone Number

Royse City, Texas, United States

During 2020's long months of idleness, we took the opportunity to expand & rebrand our fashion accessory vendor store. We built out a trailer to be our mobile store for outdoor events & added several product lines. Now, in addition to our wide variety of handbags & wallets, we also offer super trendy ladies’ apparel, designer sunglasses, eye-catching jewelry, classic hair accessories, novelty socks, & seasonal wear via Mobile Vendor Events, eCommerce, Social Media, and Online Marketplaces.

Online & mobile retail store; copywriting, web content, proofreading & editing - eCommerce website, Social Media, sales promotions, signage & mobile store displays; developed marketing strategies; created a wide variety of print marketing materials through a strong knowledge of Microsoft Publisher; procured inventory; created control process; exceptional customer service; drove sales & generated revenue - CLOSED & REBRANDED DUE TO COVID-19.

Rockwall, Texas, United States

Proactively engaged customers; assessed customers need; provided customized solutions; assisted pet parents find the best products; provided exceptional customer service; generated repeat customers; increased revenue.

Dallas, Texas, United States

Gathered & processed discovery requirements; ordered & reviewed medical records, audited case status, submitted discovery requirements electronically; scanned & processed settlement applications.

Plano, Tx

Supervised staff; drafted schedule; trained new associate; developed training materials; proactively engaged customers; assessed customers need; provided customized solutions; assisted businesses develop marketing strategies & materials; provided exceptional customer service; generated repeat customers; increased revenue.

Garland, Tx

Internet auction business; refurbished laptops & VOIP phones; created website; wrote web content; eBay listings; sold products; provided customer service; handled marketing; procured inventory; shipped purchases.

Dallas, Texas, United States

Ordered, reviewed & analyzed medical records; created legal memo.

Rockwall, Tx

Sales support; recruited, trained & coached new agents; licensed & contracted agents; produced production reports; identified & resolved issues; wrote web content; initiated & managed multiple projects.

Rockwall, Tx

Answer inbound customer care calls; use active listening skills to assess customers need; demonstrate positivity & patience while resolving members issues; provide superior member support with advanced computer proficiency & strong technical skills; excellent verbal communication skills; persuasive sales ability.

Dallas, Tx

Pharmaceutical litigation firm; client intake; pre-litigation process; gathered initial discovery; maintained client management database; audited database conversion process; created correspondence templates.

Frisco, Texas, United States

Part-time employment while caring for terminally ill parent,

Frisco, Tx

Estate planning firm; built life insurance department; negotiated insurance company contracts; licensed & contracted agents; developed & taught sales ideas to agents; designed insurance solutions for estate planning.

Frisco, Texas, United States

Part-time employment as a second job.

Addison

Monitored compliance and resolved issues. Hired & trained administrative staff. Licensed and contracted agents with insurance company. Trained, coached and monitored new agents. Planned and scheduled meetings. Prepared and analyzed production reports

Addison

Maintained client information; scheduled & prepared for meetings; Created, sent & filed client correspondence; produced reports; documented client interactions; maintain files to ensure compliance with applicable laws and company policies; created solution presentations; identified & resolved issues; managed expectations; created goodwill.

Dallas, Tx

Maintained client information; scheduled & prepared for meetings; Created, sent & filed client correspondence; produced reports; documented client interactions; maintain files to ensure compliance with applicable laws and company policies; created solution presentations; identified & resolved issues; managed expectations; created goodwill.

Addison, Tx

Business development; advise clients on investments; assist families with their life insurance needs; sell property & casualty insurance; provide clients with LTC insurance,

Pasadena, California, United States

Administered all small or unusual non-qualified executive benefit plans; used Excel to manually administer plans not in database; maintained client information; scheduled & prepared for client’s meetings; created, sent & filed client correspondence; produced reports; answer inbound client calls; documented client interactions; identified & resolved issues - Actually includes time with Clark Bardes in Dallas prior to being recruited to CRG.

Dallas, Texas, United States

Answer 90-line switchboard for 45 small business; schedule conference rooms; process lease agreements; prepare monthly invoices for tenants.

Bachelor Of Business Administration - Bba

Bachelor Of Science - Bs, Business Administration, 3.86

Activities and Societies: Phi Kappa Pys, Public Speaking