Robin Cherry Email & Phone Number

International, OO

• Lead implementation of global eBilling approach for the firm.
• Develop and maintain data sources collected through client and matter intake so as to maximize eBilling efficiency.
• Assist with accounting software implementations and merger acquisitions.
• Assist with year-end audit, and answer questions related to billing process and procedures.
• Assist with special projects from the Chief Operating Officer, Chief Financial Officer, and Director of Revenue.
• Oversee eBilling team globally, including delegation of work, addressing training needs, objective setting, and performance management.

• Ensured compliance with the requirements of all of the electronic billing systems the Firm currently utilizes, and effectively communicate those requirements to the appropriate Firm personnel.
• Oversaw daily activities of e-billing hub, monitored for issues, and communicated changes to the Billing Department and Accounts Receivable & Collections Team.
• Managed the set-up and onboarding of all new clients who were converting to an e-invoicing process or existing clients who were making modifications to their existing e-billing arrangement.
• Evaluated the tools used to manage e-billing, including the e-billing hub, and implement process improvements to ensure the efficient and effective use of the system.
• Oversaw client configuration and matter mapping on e-billing tools, including the e-billing hub, as part of the e-billing process.
• Evaluated and determined needs for new customers converting to e-billing platform in regards to LEDES format of invoices for domestic and international locations.

• Monitored the billing process and ensured a successful monthly close cycle.
• Monitored staff workflow, trained and developed personnel on billing procedures.
• Coordinated assignments to meet daily, weekly and monthly deadlines.
• Reviewed, edited, and processed pre-bills in accordance with firm policies and procedures.
• Worked with lawyers and secretaries to design and develop invoicing to meet special billing requests.
• E-Billing Administrator for various e-billing vendors.

• Reviewed and distributed pre-bills to assigned attorneys.
• Edited and processed returned pre-bills, performed necessary transfers, write-offs, and recalculated time.
• Researched, reconciled, and reviewed e-billing uploads for accuracy.
• Researched client, attorney, and management billing questions.
• Set up e-billing and onboarding for new clients.
• Supported backup to all positions in the billing department.

• Responsibilities included entering in manual checks for various offices.
• Reviewed and entered checks on the automated accounts payable system.
• Balanced daily petty cash box.
• Set up new vendor accounts and prepared 1099 forms.
• Reconciled bank accounts for various domestic and international offices.