A highly accomplished Senior Operational Manager with extensive international and New Zealand experience in successfully transforming businesses that operate in a complex, high risk, customer focused, outcome critical environment. My current accountability is to lead 209 operational professionals over Airport Operations that covers terminal and airfield based functions, airside ground transportation, our security and aerodrome emergency services along with the airfield safety officers to maintain safe construction worksites. Together we ensure New Zealand's borders are opened in a safe and efficient manner, our customer airlines aircraft are received and parked safely on our apron and the airport system works optimally across both our terminals and airfield whether from an operational or emergency response. My success has been the result of inspiring high levels of engagement through people right across the workforce to deliver results, outcomes and performance that creates a sustainable enduring legacy.While successfully delivering these outcomes my personal ethos around helping people reach their individual aspirational goals remains unchanged irrespective of whether I lead large culturally diverse workforces or smaller agile focused teams. When asked people remember me by the way I made them feel or helped them grow while previous employers by the positive business and operational outcomes I delivered.My key strengths include:OPERATIONAL EXCELLENCE - An operational strategist who delivers highly complex operational outcomes through a strong focus on collaboration and execution BUILDING HIGH PERFORMING TEAMSAn engaging leader who secures commitment and engagement within teams to achieve objectives and improve workplace culturesTRANSLATING DATA & INSIGHTS TO ENHANCE CUSTOMER EXPERIENCE An ability to understand the business and customer drivers that build sustainable profitable businessROBUST SECURITY & SAFETY APPROACHA passion for ‘getting people home safe each day’ by driving a strong safety culture and adherence to security regulationsCOMMERCIALLY & FINANCIALLY ASTUTE Expert in managing significant budget and revenue portfolios