Key driver for employee engagement and human resources communications. Planned and executed strategic initiatives, including the launch of web-based learning initiatives and edutainment mobile app. Crafted and managed corporate communications for Employee Resource Group annual live streaming event. By collaborating across teams to analyze data, managed stakeholder relations, and communicated change management strategies, effectively led projects, and ensured conformity with branding and legal compliance while maintaining a focus on continuous improvement and optimizing outcomes.

Designed and implemented end-to-end leadership development programs and live events for top-talent employees creating targeted initiatives to enhance visibility, professional growth, and networking opportunities. By determining project deliverables, identifying areas for improvement, and maintaining stakeholder relations, effectively translated business objectives into actionable plans. Utilizing focus group data and collaborating with various departments, advocated for employee centric program designs, and ensured cohesive communications, ultimately contributing to successful program execution, and adapting to changing business requirements.

Analyzed customer mobile businesses, applications, and network processes to design comprehensive solutions for complex problems. Designed and delivered compelling presentations on AT&T's capabilities and strategies to C-level decision-makers. Conducted market research and provided standardized processes using performance-based measurements that ensured optimal solution shaping and increased accountability. Established committees with subject matter experts and devised innovative strategies resulting in successfully enhancing customer loyalty and relations, leading to multiple consulting engagements.

Managed wireless account growth in the Healthcare vertical, overseeing solution identification, implementation, and training on AT&T mobility applications and devices. Developed strategic growth plans, researched competitors, and customer business models. Successfully increased mobility sales consistently maintained over 100% quota with a 150% annual average. Built and maintained strong relationships with customers and internal partners. Provided valuable business insights and market knowledge driving solutions to meet customer business objectives.

Applied wireless data line of business sales frameworks, consistently achieved, and maintained over 100% quota with a 150% annual average. Collaborated with customers and evaluated their application performance to ensure alignment with requirements, identified gaps, and suggested improvements by providing detailed recommendations to effectively deliver individualized solutions.

Successfully positioned data solutions across various verticals, including transportation, financial services, construction, and general business. Presented solutions and demonstrated value in increasing productivity and ROI to cultivate opportunities for nationwide implementation in fleet service automation, workforce management, and inventory control systems. Proactively sought new prospects through cold calling, referrals, and telemarketing. Engaged end users and third-party vendors to ensure proper implementation and support of solutions.