Robin Daniel M. Email & Phone Number

San Diego County, California, United States

Greater San Diego Area

Working as a Help Desk Technician, I am the primary support contact for the main office which houses 30+ users in a mixed Apple / Windows environment. I provide break / fix support, windows server administrator support, and I either handle or assist in all adds moves and changes in both the main office, and our satellite office.• I provide support for over 30+ users in a mixed Windows and Macintosh environment both in person, and remotely using the TeamViewer and skyline ITS• I manage the remote user VPN solution(SonicWALL Net Extender)• Active Directory adds, moves and changes within a Windows 2016 environment. • Provide support for Host Server and 3 Hyper-V VM’s. • I support and maintain Office 365 applications including, but not limited to, Microsoft Teams, Microsoft OneDrive and Microsoft SharePoint. • I am presently migrating users from Windows 7 to Windows 10 using various commercially available profile migration tools. • Provided basic configuration for all brands of tablets, phones, and Microsoft Surface devices.• Support all the audio/video/ conferencing needs for the San Diego and New Jersey location.• I help support the management and deployment of TrendMicro Anti-Virus• Assist in the administration of the NextLevel phone System

Greater San Diego Area

Was the primary support contact for the San Diego office, New Jersey office and global remote employees Supported approximately 3 Apple Macintosh users and about 100+ Windows 7/10 both at the desktop and remotely using TeamViewer. • Provided user management in Office 2016, Microsoft Exchange 2013 • Active Directory adds, moves and changes within a Windows 2008/2012 environments. • Managed all Windows 7 and Windows 10 upgrades and updates. • Supported 100+ Windows users and their applications including Office 2010, Office2016, QuickBooks, Fishbowl, and Adobe Acrobat Pro to name a few.• Troubleshoot LAN/WAN connectivity issues.• Added new users, resolved connectivity issues, and software configuration with Microsoft AX.• Provided basic configuration for all brands of tablets, phones, and Microsoft Surface devices.• Supported all the audio/video/ conferencing needs for all locations including managing companywide town hall meetings. • Provided project management for the Agilent Merger with Acea Bioscience• Provided project management for Acea Therapeutics move to new Facility.• Migrated users from Windows 7 to Windows 10 using various commercially available profile migration tools. • Trained team members in the administration of various Office 365 tools (i.e. Teams, OneDrive, SharePoint)• Provided primary support for C-Level, and other special executive users.

Greater Los Angeles Area

Torrance, Ca

Developed and executed reporting , sales tools, and assortment planning tools to drive North America revenue goals and create more market share•Coordinated and participate in seasonal GTM events, sales forecast meetings, and S&OP meetings •Assisted in setting team and company goals for revenue, gross margin, inventory, and style/color productivity that meet overall channel/regional financial metrics•Owned North America seasonal business plans to penetrate and grow Nike Performance Accessories•Managed inbound and outbound inventory levels following the North America allocation process•Collaborated with account executives and Nike customers on performance metrics to perfect the assortment planning process

Beverly Hills, Ca

Allocation analyst for Hustler Retail Stores.

Greater Los Angeles Area

Maintain correct inventory levels in all US and Canada stores while meeting or exceeding sales, gross margin and inventory turn goals. • Analyze and communicate location performance, including sales/inventory comparisons, seasonality and marketing impacts. • Develop departmental distribution strategies to capture location-based opportunities from analysis, quantify volume and profit opportunities.• Collaborate with department buying and planning teams to ensure timely and accurate execution of new store assortments, quantities, define ownership of department and manage replenishments.

Manage the development of annual, seasonal, monthly and weekly merchandise plans Develop and communicate comprehensive department financial and product strategies Reconcile top-down and bottoms-up class plans to department plans and forecasts Develop pre-season plans and recommend purchase/investment quantities and develop accurate receipt flow forecasts Manage monthly department level open-to-buy activities Ensure alignment of multiple class plans to department objectives Develop multiple class level pricing recommendations and strategies in alignment with department’s financial plans Analyze historic performance and planned strategies to identify areas of opportunity or risk Develop, maintain and update tools, reports, etc to support the needs of the business Provide periodic reporting on business performance Partner with Merchants to size and forecast product / brand sales and profit components Establish and maintain accurate demand forecasts and execute managing / anticipating product changes, promotions, etc. Manage inventory plans from investment through allocation execution, including ongoing assessments and updates Proactively prevent inventory shortages / outages at all distributors and warehouse locations Collaborate on best strategies to address product liabilities and develop action plans to liquidate in a timely and profitable manner Develop, maintain and update tools, reports, etc to support the needs of the business Evaluate, analyze and report on business matrix

Boca Raton, Fl

•Evaluated the process flow for Support Plus Medical, A Diabetic Supply Company. The evaluation produced results to where the company was able to push out diabetic supplies to patients 8 days sooner, without effecting quality. •Balanced the overall backlog from the Insurance Verification Department from 200 patients to 12 patients in 6 days. •The ability to develop and implement technical project management tools such as plans, schedules, and responsibility and compliance matrices.

I obtain over 13 Logistic and Supply chain managementcertifications given to me by the Department of Defense. I have alsobeen stationed on an Air base in Italy supporting multi-billiondollar Aircrafts by managing and procuring millions of dollars ofparts accessories through private sectors. I managed them effectively and efficiently toconsistently uphold 100% accounted for inventory.

Logistic Specialist

Trained and received 13 Certifications from the Department of Defense for Supply Management

General

Activities and Societies: Army JROTC, Drama club, chess club, computer programming club, Marching band, Jazz band.