Robin Daniel M. Email & Phone Number

San Diego County, California, United States

Greater San Diego Area

• Working as a Help Desk Technician, I am the primary support contact for the main office which houses 30+ users in a mixed Apple / Windows environment. I provide break / fix support, windows server administrator.
• I provide support for over 30+ users in a mixed Windows and Macintosh environment both in person, and remotely using the TeamViewer and skyline ITS
• I manage the remote user VPN solution(SonicWALL Net Extender)
• Active Directory adds, moves and changes within a Windows 2016 environment.
• Provide support for Host Server and 3 Hyper-V VM’s.
• I support and maintain Office 365 applications including, but not limited to, Microsoft Teams, Microsoft OneDrive and Microsoft SharePoint.

Greater San Diego Area

• Was the primary support contact for the San Diego office, New Jersey office and global remote employees Supported approximately 3 Apple Macintosh users and about 100+ Windows 7/10 both at the desktop and remotely using.
• Provided user management in Office 2016, Microsoft Exchange 2013
• Active Directory adds, moves and changes within a Windows 2008/2012 environments.
• Managed all Windows 7 and Windows 10 upgrades and updates.
• Supported 100+ Windows users and their applications including Office 2010, Office2016, QuickBooks, Fishbowl, and Adobe Acrobat Pro to name a few.
• Troubleshoot LAN/WAN connectivity issues.

Greater Los Angeles Area

Torrance, CA

• Developed and executed reporting, sales tools, and assortment planning tools to drive North America revenue goals and create more market share
• Coordinated and participate in seasonal GTM events, sales forecast meetings, and S&OP meetings
• Assisted in setting team and company goals for revenue, gross margin, inventory, and style/color productivity that meet overall channel/regional financial metrics
• Owned North America seasonal business plans to penetrate and grow Nike Performance Accessories
• Managed inbound and outbound inventory levels following the North America allocation process
• Collaborated with account executives and Nike customers on performance metrics to perfect the assortment planning process

Beverly Hills, CA

Allocation analyst for Hustler Retail Stores.

Greater Los Angeles Area

• Maintain correct inventory levels in all US and Canada stores while meeting or exceeding sales, gross margin and inventory turn goals.
• Analyze and communicate location performance, including sales/inventory comparisons, seasonality and marketing impacts.
• Develop departmental distribution strategies to capture location-based opportunities from analysis, quantify volume and profit opportunities.
• Collaborate with department buying and planning teams to ensure timely and accurate execution of new store assortments, quantities, define ownership of department and manage replenishments.

Manage the development of annual, seasonal, monthly and weekly merchandise plans Develop and communicate comprehensive department financial and product strategies Reconcile top-down and bottoms-up class plans to department plans and forecasts Develop pre-season plans and recommend purchase/investment quantities and develop accurate receipt flow forecasts.

Boca Raton, FL

• Evaluated the process flow for Support Plus Medical, A Diabetic Supply Company. The evaluation produced results to where the company was able to push out diabetic supplies to patients 8 days sooner, without effecting.
• Balanced the overall backlog from the Insurance Verification Department from 200 patients to 12 patients in 6 days.
• The ability to develop and implement technical project management tools such as plans, schedules, and responsibility and compliance matrices.

I obtain over 13 Logistic and Supply chain managementcertifications given to me by the Department of Defense. I have alsobeen stationed on an Air base in Italy supporting multi-billiondollar Aircrafts by managing and procuring millions of dollars ofparts accessories through private sectors. I managed them effectively and efficiently toconsistently uphold.

Logistic Specialist

Trained and received 13 Certifications from the Department of Defense for Supply Management

General

Activities and Societies: Army JROTC, Drama club, chess club, computer programming club, Marching band, Jazz band.