Robin Dev Email & Phone Number

Gurugram, Hr, In

Gurugram, Haryana, India

• Collaborate with other IT teams to address complex technical problems• Provided technical support and assistance to the company’s clients and colleagues and worked closelywith customers in order to diagnose and resolve any IT related problematic issues.• Maintained and upgraded various hardware and software, resolved any network problems, andconducted regular backups.• Monitor, analyze, and report performance statistics for cloud hosted environments… Show more • Collaborate with other IT teams to address complex technical problems• Provided technical support and assistance to the company’s clients and colleagues and worked closelywith customers in order to diagnose and resolve any IT related problematic issues.• Maintained and upgraded various hardware and software, resolved any network problems, andconducted regular backups.• Monitor, analyze, and report performance statistics for cloud hosted environments like splunk.• Monitor system performance and make recommendations for improvements• Stay informed about the latest technologies and industry best practices• Share knowledge with team members through documentation and training sessions• Strong knowledge supporting Windows 10/11, MAC OS, Red Hat / Debian environments• Strong Knowledge with MDM, Okta SSO, Zscaler, and Managing users shared mailbox and DL's.• Possess handson on Sysinternal tools, which helped to find minor bug for creating issue with windows Show less

Noida, Uttar Pradesh, India

• Interact with end-users or customers via various channels, including phone, email, chat, or in-person• Diagnose and troubleshoot technical issues reported by end-users and Provide step-by-step guidanceto help users resolve problems• Stay updated on the latest features, updates, and common issues related to the supported products• Assist with the installation, configuration, and troubleshooting of hardware and software.• Provide training materials or… Show more • Interact with end-users or customers via various channels, including phone, email, chat, or in-person• Diagnose and troubleshoot technical issues reported by end-users and Provide step-by-step guidanceto help users resolve problems• Stay updated on the latest features, updates, and common issues related to the supported products• Assist with the installation, configuration, and troubleshooting of hardware and software.• Provide training materials or documentation to help users navigate and understand technology• Troubleshoot Active Directory - user account access, and permission issues• Manage devices through Microsoft Intune portal, Pushing window 10 patch/security updates• Maintain awareness of security best practices and ensure users follow security protocols• Report and address security incidents promptly Show less

Guwahati, Assam, India

Master Of Business Administration - Mba, Finance/Marketing, 7.32

Bachelor'S Degree, Geography, 6.1