Customer Service- Answering phones for a large nationwide call center. Handled customer inquires, complaints, scheduling freight pickups and providing the customers with rate quotes. Also tracked shipments for high profile accounts for the company that resulted in increased revenue. I helped with all areas of the company. Training new representatives and assumed leadership roles in meetings.

Customer Service answering phones for a large nationwide call center. Handled customer inquires, complaints, scheduling freight pickups and providing the customers with rate quotes. Also tracked shipments for high profile accounts for the company that resulted in increased revenue. I helped with all areas of the company. Training new representatives and assumed leadership roles in meetings.

Data Entry of all customers yellow page ads. Answering questions for customers regarding ad placements and pricing. Handled various secretarial duties for the sales department.

Maintained customer credit files for different venders, Trek, Snapper, Komatsu are some of the companies. Made sure that financial statements, UCC documents and insurance was kept up to date. Assisted in approving credit lines for customers. Handled collection calls with follow up letters to customers.