Managing master data, including creation, updates, and deletion.Perform complex data entry in SAP and other systems with a high level of speed and accuracy.Gathers data from content owner and transfers data into a standard format for SAP-based ERP, Ariba, Procure to Pay and Salesforce systems.Understands business data standards, policies and procedures and applies them appropriately to data. Negotiated payment terms with vendors that improved cash flow by extending payables out by an average of 14 days utilizing Coupa procurement.Contributed to the development of an Coupa procurement portal that improved orders accuracy by 18% audits for compliance and improvement.Conducts investigations to address stakeholder complaints.Makes use of specialized knowledge to assist customers in resolving problems.Originates and improves technical documents and procedures.Establishes and maintains credibility with the stake holders and co-workers.Makes decisions as necessary to meet team and individual performance objectives with a continual improvement in performance.

Produce overall coordination, status reporting and stability of project-oriented work efforts.Implement project management processes and methodologies for the IT community to ensure projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations. Analyze project plans and teamwork assignments, direct and monitoring work efforts daily, identifying resource needs, performing quality review; and escalating functional, quality, timeline issues appropriately. Responsible for tracking key project milestones and adjusting project plans and/or resources to meet the needs of customers. Coordinates communication with all areas of the enterprise that impact the scope, budget, risk, and resources of the work effort being managed.Assists Project Manager(s) and/or Program Manager(s) in identifying and prioritizing opportunities for utilizing IT to achieve the goals of the enterprise. Possess advanced knowledge and proficiency in the use of project management methodologies and tools, resource management practices and change management techniques. Managed one or more projects of medium to high complexity. Collaboration on the development of Coupa related communications, presentations and reports for the executive team and board members.Assist with Coupa instance health check and cleanup prior to upcoming contract renewal to ensure optimal configuration and effective management of licenses.

Prepared Performance Guarantee Agreements:Maintain and prepare client documents in Content Manager.Draft and distribute client and internal operational reports, dashboards, and inventory trackers for Performance Guarantees and Member Touchpoint Measures (MTM) program.Correspond with internal and external business partners, communicating metric performance.External Audits: Performed under strict timeframes, prepare audit packages for external audits (taking system screenshots, collecting data from business partners, and assembling into claim packages).Secure external audit responses from business partners.Administrative Support: Provide administrative support to the Operational Compliance team.Analyzed client and operational reports, dashboards, inventory trackers.Filed, copying, printing, and other clerical tasks

Track and manage IT procurement purchase orders, equipment, software licenses and support contracts, and services in ITworks.Created and updated Excel spreadsheets to track daily purchase orders in Oracle and Trendata.Process all IT requests & invoices consulting, equipment, licenses, services in ITworks, Oracle and Trendata.Resolved customer inquiries on product-related issues and approved credit requests when needed.Verified all purchase orders were delivered on time with the NTTdata Center Team.Proven ability to work well in teams, multi-task, and handle competing priorities within tight deadlines.Review and audit all invoices – printers, PC’s, other capital items with Dell, SHI and CDW.Able to be the liaison with Account Payable and Procurement team for all IT invoice payment issues. Created strong closely working relationships with the PMO and Field Sales Support teams as main point of contact for all IT procurement Pos.Ability of prioritization and project management capabilities with the ability to cover other coworker's responsibilities.Developed dynamic proficiency with Microsoft Office products, particularly Word, Excel and Power Point (for providing purchase and vendor analyses, excel and/or PowerPoint presentations for management).

Created and maintained billing records in accordance with company policies and procedures.Created bills for each client and ensured that they are provided with follow-ups.Performed activities to ensure that aging bills and invoices are paid, by providing reminders to clients.Collected all information required to calculate bills, including order amounts and discount rates.Issued clients’ billing statements as of and when requested, or on an annual basis.

Administration of all IS Services Requests.Understand and clarify when necessary all ISSR requests to ensure proper assignments are made.Respond quickly and accurately to customer inquiries within established SLAs. Communicate effectively and timely; provide accurate and complete documentation.Develop and maintain effective relationships with other business units, and relevant third parties to develop good working relationships and ensure an efficient procurement function.Ensure hardware and software maintenance agreements are renewed at least two weeks before the expiration date.Ensuring that hardware and software maintenance costs are properly budgeted.Ensure all software licensing folders are 100% accurate with # of licenses and maintenance information/expiration. The information in the folder should include the name of the software, number of licenses owned, who the licenses are allocated to, number of licenses available and maintenance information. The maintenance information should include the contract dates, support information including telephone number for support and any other information needed to place a support call.Quotes Request from the vendor for hardware and software.Monthly review of IBM License Metric Tool reports to ensure license compliance.Invoice Processing including monthly and year-end accruals.Ensure Frontrange Discovery Asset Inventory database is 100% pending proper notification of hires and terms.

Assist Unity II project team with (Office365).Migration Rosters Cleanup/Organization.Data Cleanup (Gathering/Ensuring data is corrected in roster).Data Changes get put back into AD.Data Merging/List Management.Data is from multiple inputs such as (AD, Excel, .CSV).Data may need to be organized prior to import (West team will perform input).Migration Tracking (Daily).Enter Migration wave information.Provide/verify metrics from data.Provide extracts of migration waves to submit to Microsoft for execution.Produce e-mail distribution lists of migrations.Analysis of .PST/NSF backup files.Review backup files stored on backup drives at West.Compare against list of archive ingested users.Produce list of PSTs and NSF’s still to be ingested.Compilation of data collected from MAP tool for West team to review based on criteria provide by West.Reviewing SQL query performance and optimizing code.Writing queries used for front-end applications (websites, desktop applications, or cloud apps).Designing and coding database tables to store the application’s data.Data modeling to visualize database structure.Working with application developers to create optimized queries.Creating database triggers for automation, e.g., automatic email notifications.Creating table indexes to improve database performance.Programming views, stored procedures, and functions.

Input purchase orders into SAP Chemours SRM (Supplier Relationship Management) tool for Chemours Purchase Orders (PO's). Interpret data, analyze results using statistical techniques and provide ongoing reports. Develop and implement data collection systems and other strategies that optimize statistical efficiency and data quality. Acquire data from primary or secondary data sources and maintain databases and data systems. Support Account Managers to improve their Filter and clean data services and solutions for computer reports and printouts. Created Purchase Requisitions in a timely manner, including receipt and proper documentation of arriving assets. Organize, implement and maintain scheduling management system supporting identified projects and their plans. Assist to set up tasks and sub tasks to ensure satisfactory realization of project contract requirements as scheduled. Allocated information accessible by documenting purchases, assets, invoices to support the Ethernet and contracts. Managed the deployment, monitoring, maintenance, development, upgrade and support of all IT systems, including telecommunications, PCs, operating systems, hardware, software, peripherals and business applications. Work closely with Project Management, Vendors and Sourcing (India) to prioritize business and information needs. Responsible for ordering computer related equipment, software, supplies, and services, including research for solutions that meet end-users' stated needs. Skilled in establishing and maintaining service level agreements for IT Service Desk; communication of service desk processes, guidelines, and standards. Participates in the development and fulfillment of contract requirements. Assists in examining estimates of material, equipment, and production costs, performance requirements, and delivery schedules. Prepares bids, process specifications, progress reports, and other exhibits.

Executive Assistant to SVP and CIO in Philadelphia Insurance Companies.Administrative support to (4) Vice Presidents, (3) Assistant Vice Presidents,(10) Project Managers and (50) Guidewire Project Team.Timely completion of executive-level reports and PowerPoint presentations, recommending changes and resolving issues related to the project.Extensive with domestic and international travel arrangements, including logistics, car services, hotel and ground transportation.Managed the daily operations of the office, including calendar scheduling via Microsoft Outlook.Coordinate meetings, taking minutes, updating the SharePoint project calendar, preparing data and expense reconciliation reports via Concur.Oversee and performed administrative functions concerned with the project.Develop and maintain a detailed project schedule which includes administrative tasks and all sites.Work with project team to understand and assist with tracking documents, task and project assignments via SharePoint and Rally.Effectively and accurately communicate relevant project information to the project team.Order and maintained office supplies inventory and responsible for all office equipment maintenance.

Plans and implements logistics to coordinate the logistics for internal and external events and meetings. Coordinates and processes domestic and international travel arrangements, monitors designated business traveler's logistics. Generates expense reports and assists in reconciling corporate credit card changes to ensure timely and accurate reimbursement and verifies payments to corporate credit cards. Collects and compiles data to provide visibility of status for traveler's review and/or signature. Creates edits and maintains electronic and written communications.Processes incoming and outgoing communication and correspondence to ensure proper distribution of information. Gathers data from multiple sources to compile or create a variety of complex reports.Request lists, training reports and forecasts, metrics for management reviews and tracking performance to plan. Researches and evaluates organizational administrative issues, identifies options and recommends solutions to customers.

Responsible for project management and implementation of IDS initiatives inclusive of but not limited to: IDS General Procurement Employee Involvement (EI), with cross-functional subject matter experts to communicate and monitor best practices, corrective action plans, and other process improvement initiates. Supply Chain Management metrics – PASD, UCA, GRIEFS, PLO, PR. Facilitates weekly staff meetings, which involves designing the agenda and communicating information to management via SharePoint. Takes responsibility for following up on action items based on project commitments and deadlines. Organizes and participates in project management and logistical details of site events and training (i.e. Team HOMER, General Procurement Value Stream Mapping Lean Event, MM2000, etc.). Interprets, analyzes and compiles data using COGNOS, MM2000, UCA tool, Data Warehouse, ESCAN and BEST; creates and distributes weekly metrics as well as regular creation and delivery of presentations to executive and senior level management using Microsoft PowerPoint, Excel, and Project Milestone. Responsible for management and coordination of Vision Support Plan (VSP) which includes, identifying appropriate business metrics, establishing metric parameters and measuring and reporting performance to plans.Communicates risks and improvement opportunities to affected stakeholders, developing variance analysis where appropriate. Prepared materials to support meetings, travel, conferences & socials, which includes but not limited to; WebEx Meetings, memos, business expense reports, travel expense reports, and other correspondence.

Utilizing TravelPlus automated payment and reimbursement system, facilitate payments of business travel expenses for Vice President, (3) Directors and (15) Account Managers domestic and international travel via American Express.Support Account Managers to improve their productivity and ultimately business revenues on a daily basis, entailing one to one sessions on a daily basis. This includes the SFDC support as well as Global and renewal coordination.Assist the Government Account Managers in proposal development of non-complex contracts and agreements to ensure efficient, effective delivery for products and services.Assist the sales team with detailed bid instructions for Request for Quote/Proposal, mailing list, presentation materials and product trial requests and other administrative duties when needed. Forward all emails and faxes from Sales inbox to the appropriate Account Managers. Utilizing Microsoft Excel, monitor revenues and future sales growth through in-depth analyses by world region of sales leads and opportunities in the Salesforce.com CRM solution. Serve as a professional representative in answering and routing calls from the sales phone lines and take complete and accurate messages. Prepare and send marketing materials and giveaways to customers and /or potential customers in a time sensitive environment.Assist the Business Unit with contracts/purchase order entry to upload the data entry and invoicing through the ONE VISION SAP Organizational Structure order entry system. Assists as needed with the preparation of documents pertinent to the sales cycle through the use of internal systems and Microsoft Office. Organize meetings, web-ex conferences and extensive diary management.Schedule conference rooms and order catering services for meetings as requested.

Prepared correspondence, reports, memos, and other data for Program Manager and other staff. Reviewed all requisitions by staff and log (i.e. check request, petty cash slips etc). Arranged travel arrangements (i.e. hotel, transportation etc.) for Aftercare and Plus program staff. Attend meetings, take accurate minutes and distribute to appropriate programs staff. Prepared, review, and distribute final copies of the monthly and Annual Final Report(s). Documented expenses on computerized spreadsheet for PO tracking and budget management. Managed front-desk reception and answered routine and non-routine inquiries on specified issues, either by telephone or written correspondence.