Robin L. Farabee Email & Phone Number

United States

Solon, Ohio, United States

Aurora, Ohio, United States

Ravenna, Oh

Uniontown, Oh

Spearhead maintenance and creation of new customer records to achieve standardized formats prior to credit approval. Coordinate collection, maintenance, and accuracy of all data in core systems, with alignment to policies and procedures. ✔Achieved daily objectives by effectively managing workflow of data and gathering information. ✔Provided administrative support by creating daily and weekly SQL reports to automate tasks between CRM and ERP software in collaboration with IT applications group.✔Partnered with CIO to develop streamlined MS Excel multi-tab pivot table and chart, designed to support quarterly reviews for sales representatives and clients.

Uniontown, Oh

Played vital role in supporting daily processing of cash and checks (with daily amount ranging from approximately $100K to $2M). Delivered administrative and customer support by responding to inquiries.✔Enhanced accuracy and reliability of accounting records by matching payments to appropriate invoices, discounting over-underpayments, accruing unapplied funds, and writing off bad debts. ✔Completed end-of-month reconciliation for applied cash, ensuring information and data matched up with calculations from Finance Department. ✔Redesigned cash posting process, implementing process improvement through creation of Excel macro that took bank download cross-referencing open invoices and flagged discrepancies. ✔Streamlined processes to cut time in half through reduction in amount of manual un-applying/reapplying cash on customer accounts and reduction of accruals to $0 for majority of months.

Uniontown, Oh

Provided updates to customer files by creating invoices and credit memos necessary to meet specific needs. Performed complex billing and reconciliation to achieve desired objectives in collaboration with 3 billing specialists for major accounts (covering 6 territory branches). Oversaw responsibility of each specialist in maintenance of at least 100 assets. ✔ Executed administrative functions by setting up monthly and quarterly billing of largest customer, with over 10,000 assets. ✔ Collaborated with customer to resolve meter discrepancies prior to billing, resulting in payment collection in less than 45 days. ✔ Created entire region of new, major account customers following integration of ComDoc’s newly acquired company into ERP.

Hudson, Oh

Leveraged medical knowledge and medical terminology expertise to edit content, ensuring all entries were grammatically and factually correct. In Project Manager role, expertly processed books from database to perform final steps of proof-reading, editing, and printing. ✔ Enhanced quality control by editing and proofreading entries in system from Staff Pharmacists.✔ Ensured adherence to standardized format, comprehensively proof-reading writing prior to publishing. ✔ Exceeded client needs by collaborating with authors to determine which drugs to include in book .✔ Assisted authors in creation of tables, graphs, and graphics for appendices of books. ✔ Improved program outcomes by performing testing and providing high-quality training.