Robin Firestone Email & Phone Number

I represent the learning department for the Design, Research, and Engineering Buildings at the Sikorsky Flight Development Center:•Design and perform needs assessment and analysis with high-level management using a matrix which evaluates current skill levels against job skill requirements. •Using available budget, develop, establish, and direct the implementation of a comprehensive strategic training plan according to Mandatory, Technical, Professional, and Management/Leadership needs •Use of ADDIE model to create courses focused on Level 3 and 4 of the Kirkpatrick Scale to provide continuous evaluation for improvement – use of job performance metrics •Apply knowledge of adult learning theory to creation of all learning events•Research and contract with external resources for specific training needs; freedom to negotiate price and close deals•Use Learning Management System to load, record, and produce reports on courses taken•Responsible for ensuring that workflow includes full cost analysis for each course•Provide subject matter experts with help in developing curriculum, course content, course descriptions, goals and objectives, PowerPoints, and handout material•Responsible for planning, rolling out, and billing appropriate cost centers for all training courses•Research, plan, and secure in-house subject matter experts for training, Lunch ‘n Learns and Out and Abouts•Design and conduct new hire orientation•Responsible for securing on- and off-site training space, catering, sending out and getting back pre-work, and ensuring technology works, that rosters are signed, and evaluations are completed

•Develop work opportunities/provide job coaching for people with developmental and physical disabilities•Work with clients to create a customized service plan •Coach clients in resume/cover letter/reference writing/interview skills•Job develop and job carve (create relationships with potential employers)•Meet with potential employers to discuss present and future hiring needs•Job and task analysis•Provide training solutions for identified performance barriers •Create retention plans•Provide ongoing job support to ensure client is acclimated and exceeding manager expectations

•Taught 11th grade American Literature and an intensive language arts class for FCAT preparation•Linked weekly Florida State benchmarks to lesson plans and instruction•Created a “word wall” and posted examples of excellent essays on walls•Utilized the school mentoring program to learn as much as possible about classroom management skills•Created and used rubrics for judging writing skills

•Designed and delivered training on new federal rules and regulations regarding the development of pharmaceuticals

•Professional, Managerial and Supervisory Development Training•Line Group Consulting (needs analysis, training design and delivery)•Designed and delivered Performance Management for Managers and Performance Management for Non-Managers courses, focusing on SIAC’s new process and database•Designed and delivered Coaching and Feedback for Managers course•Project Manager for ad hoc projects generated from line VPs•Designed an extensive new hire acclimation/retention process, including a suite of Orientation programs that facilitate:- New Employee Orientation (four-day program held 6 times per year)- Orientation to SIAC’s Business (four-day program with tours held quarterly)- Department-Based Orientation (90-day generic process template)•Manage a $1,000,000 corporate Education Assistance program •Responsible for the re-structure and automation of the education assistance process (under development)•Built a cross-functional in-house team to address and resolve implementation and technical support issues Performance Management Process (PMP) for Managers and Non-Managers •Designed and created course materials based on a redesign of job capabilities and a newly automated tool for evaluations•Deliver instructor-led training to managers and non-managers E-Learning •Designed, created, and implemented a corporate-wide e-learning program available to 500 unique end-users per year•Designed and managed the production of an intranet site containing instructions for e-learning access and use •Designed and run a learning center•Created a web-based learning marketing plan for spot and continuous corporate-level marketing Corporate Needs Analysis/Training and Program Design •Helped identify key performance problems and organizational deficiencies•Formulated recommendations•Presented findings and recommendations to various levels of executive management•Designed, implemented and evolved training programs