Robin Goode Email & Phone Number

• Investigated billing and collections discrepancies and implemented effective solutions to resolve concerns and prevent future problems. (Ability to dispute claim payments)• 10+ years of experience in Billing and AR preferably in outpatient/ inpatient professional billing. Mental health and Primary care.• Collection procedures are being followed on all account 30 days and over, 1-3 collection letter, and final letter, in conjunction with follow up documented phone calls.• 10+ years’ experience in heavy AR collections (Increase Cash flow)• Understanding of Denials and claims rejections and denials of EOB’s• Researched demographic and insurance information for completeness to correct any deficiencies and prevent delays in collection efforts.• On average, completed 75+claims each day by ensuring claims files were properly documented and coded correctly with the Coding department.• Work resolving billing issues with clearinghouse and insurances (NPI, Rendering, Supervisors doctors, CLIA, carrier, EDI, Credentialing and other problems).• Verify patient insurance information and posting remittances, checks, credit cards and insurance checks to ledger.Generate patient billing statements and audit accounts before sending

Certification, Healthcare

Education record