Robin Goodin Email & Phone Number

Business Operations AnalystCiti2010 – May-CurrentFacilitate resolution of highly litigated and complex foreclosure actions through settlement or court ordered judgment • Perform research and analysis of defaulted accounts in an eight state territory, review and assess legal pleadings and documents, provide settlement recommendations and handle negotiations• Maintain verbal and written communication with In House and Outside Counsel, internal departments, and external vendors• Accountable for expense management through determining business decisions and settlement negotiations when attending mediations to ensure a successful outcome for the business• Sustain high level of decision making with the ability to multitask while in high pressure situations• Attend foreclosure judgment hearings, mediations, depositions, pre-trial hearings, and jury/non-jury trials representing CitiMortgage as the business expert of litigated foreclosures