As a Security Operations Manager at Vigilant Security, I manage the contract for the London Borough of Camden, delivering services such as concierge, public CCTV, responsive patrols, corporate security, and events. With over four years of experience in the fields of corporate security, governance, controls, and risk management, I have a proven track record of achieving excellence through engagement and innovation.I hold the ICA Certificate in Compliance from the University of Cambridge, as well as an NVQ in Customer Service. I have developed and supported key documentation, managed and reported on exceptions, and built self-assessment plans as part of the BCBS239 programme. I have also been the key point of contact for BIA enquiries and audit reviews. I am motivated by delivering business-critical strategic objectives through persuasive negotiation, process improvement, and teamwork.
Listed skills include Risk Assessment, Risk Management, Supplier Management, Self Assessment, and 2 others.