Robin Gormley Email & Phone Number

London, England, United Kingdom

As the Security Operations Manager at Carlisle Support Services, I manage the contract for the London Borough of Camden, overseeing services such as concierge, public CCTV, responsive patrols, corporate security, and events. With over four years of experience in corporate security, governance, controls, and risk management, I have consistently demonstrated a commitment to excellence through proactive engagement and innovative solutions.Driven by a passion for achieving business-critical strategic objectives, I leverage persuasive negotiation, process improvement, and collaborative teamwork to deliver impactful results.

London, England, United Kingdom

Working for Vigilant Security in the borough of Camden. Managing the contract as a whole and engaging with all stakeholders to ensure the strategy is effective and is delivered by the operational team. services including Concierge Services, Public CCTV, Responsive Security Patrols, Corporate Security and Events. Achieving excellence through engagement and innovation

London, United Kingdom

Core Responsibilities:The key point of contact with the Croma Operations Manager and London Borough of Camden to ensure they are aware of any potential issues relating to the security of the buildings and the staff.• In liaison with the Operations Manager I ensure that all planned duties are logged on the Timegate system and the agreed complement of trained staff is on duty at any given time.• I ensure each site has a current set of signed assignment instructions that reflect the tasks & procedures to be conducted by the security staff.• Ensure each site has a current signed risk assessment that reflects the risks & mitigation for tasks assigned to security staff.• Provide clear direction to the Supervisors and site staff so that tasks are carried out as per the agreed assignment instructions.• Conduct regular meetings with the Supervisors in order to keep them appraised on developments & obtain feedback for continuous improvement measures.• Liaise closely with the Control Room to ensure that staff rosters are prepared & updated, considering holidays, sickness & any other required absences, as & when needed.• Responsible for the overall discipline, training & welfare of the security team.• Ensure that all incidents are properly recorded, investigated & then reported to the operations manager and the client/stakeholder.• Provide information for the Operations Manager to present at regular security review meetings with the client & any other meetings as required.• Constantly seek to develop & improve the service & procedures relating to the provision of security at all times.• To ensure a safe working environment in accordance with the HSE and Croma Health and Safety Policy.• Deputise for the Operations Manager when required.To oversee all aspects of the contractual requirements including taking ownership of all incidents directing security staff to provide the required response in line with agreed policies and procedure.

London, United Kingdom

Core Responsibilities:• Developed and supported key documentation as part of the monitoring and testing of the BCBS239 programme.• Managed and reported on any exceptions and engaging with stakeholders to ensure a satisfactory path to green• Built Self-Assessment plans within the ORAC environment (Metric stream)• Provided guidance to Report Producers and Programme team to ensure to ensure they met regulatory requirements.• Engaged with Compliance Assurance to ensure independent validation of Controls• Key point of contact for BIA enquiries and Audit reviews.Achievements: • Built inventory of BCBS 239 and data management controls re risk decision making reports and drafted test scripts• Audit 2018 of largely compliant Conduct Dashboard, led Compliance’s response, result - no issues identified

London, United Kingdom

Core Responsibilities:• Developed and supported key documentation as part of the monitoring and testing programme.• Implementation and Maintenance of risk and control frameworks within Conduct oversight• Delivery of BCBS 239 Principles re Conduct Dashboard, which includes Whistleblowing reporting• Captured and identified Risks and Control issues; monitored Action plans and collected Assurance evidence• Delivery of training awareness campaigns• Ensured Supplier Risks were understood, monitored and mitigated• Liaised with Sourcing Supplier Management and Legal on supplier contract issues.• Actively manage and maintain supplier relationships in accordance with relevant Barclays sourcing and supplier policies and protocol• Information Risk Champion for Conduct Oversight, Investigations and Whistleblowing.Achievements:• Delivery of BCBS 239 Largely Compliant programme for the Conduct Dashboard that included Whistleblowing statistics• Contributed to the successful completion of the Management self Assessment for information risk review for Conduct Oversight.

Core Responsibilities: • Developed and supported key documentation as part of the monitoring and testing programme.• Captured and identified Risks and Control issues; monitored Action plans and collected Assurance evidence.• Maintained Risk artefacts such as RCSAs, Risk & Issues Registers, Information Asset Registers, Control Inventories, IRM Management Self Assessments and Resilience Plans.• Delivered training awareness campaigns• Maintenance of operational procedures.Achievements:• Supported the Whistleblowing Team with their audit - result "Satisfactory without any issues"

London, United Kingdom

I operated independently for the Barclays Security contract receiving and reviewing Policies and standards ensuring the contracted security personnel adhered to Barclays procedure and regulatory requirementsCore Responsibilities: • Monitoring and implementation of the compliance programme• Weekly audit of Chinese walls within the Investment Bank• Conducting and reporting on regular internal assurance reviews to ensure the security team are conforming to local procedures and standards.• Ensuring strict compliance with the Data Protection Act and other relevant laws relating to the security industry• Advised departmental Senior Management of trends, directions and concerns• On-going review of contracted Security personnel training records to ensure conformance to Barclays training requirements.• Providing operational support and guidance to Barclay's Regional security managers in UK, Europe, and Middle East.