Robin Grant Email & Phone Number

• Provide and present creative directing and design expertise for all types of events and displays for various clientele rangingfrom media to corporations to individuals• Coordinate and implement all aspects of hired events• Responsible for responding to all client emails and telephone inquiries• In charge of business development, marketing and client interfacing as well as manage and maintain all social media platforms• Manage and oversee all aspects of the business both internally and externally. This includes clerical work, websitemaintenance, managing staff, client meetings, financial expenses, purchasing, site visits, site set-ups etc.• Draft correspondence and other documents pertaining to ongoing events or projects• Direct coach for business and design internships• Organize business data, including client agreements, reports, timetables and invoices• Facilitate and organize a variety of creative classes for clientele including birthday parties, corporate team building workshopsand corporate events• Maintain and create client and vendor relationships while keeping all files up to date• Design skills include but are not limited to visual merchandising, floral design, carpentry, painting, sketching and graphicdesign• Source all prop or display items for projects while establishing and maintaining relationships with vendors within the

Toronto, Canada Area

• Assist in the planning and execution of in-store events. These include Fashion shows, Private Shopping Clientele events,Clientele Appreciation Days, Community based events• Responsible for the up-keep of store social media platform• Act as a liaison between leadership/visual team to store employees• Responsible for keeping the Store Visual Leader informed of all visual assignments and projects taking place within the storewhile informing her of any problems that have occurred, as well as the status of all projects• Develop internal communication in regards to visual merchandising for all employees, part-time and full-time, to inform themof on-going deliverables within the store and trends within the industry• Responsible for client outreach to existing and new potential clients to ensure that they are aware of trends and happeningswithin the store• Assess business using company reporting tools; prioritize and create action plans to impact results• Contribute creative ideas and solutions regarding in-store merchandising and display• Responsible for cultivating an environment of creativity to engage with customer and team• Support the store to meet or exceed sales, payroll and shrink goals• Support the execution of presentation inclusive of merchandising, floor planning, display and outfitting• Responsible for product placement and outfitting that is reflective of trend, reinforces brand messaging, and inspires the customer• Attend and assist in prototype meetings, store openings, store events and display workshops• Lead stock-to-sales processes and presentation standards• Utilize and maintain store structure and floor plan to creativity apply merchant skills

Toronto, Canada Area

• Responsible for executing and staffing monthly store visual floor-set according to company directive as well as keeping up todate with any visual changes that may occur at any given time throughout the month• Work closely with Regional Visual Manager making sure store is up to company visual standards at all times, whileestablishing the correct visual presentation of merchandise according to the particular store• Participate in monthly store visual walk-throughs with Regional Visual Manager and Upper Management• Responsible for maintaining all visual props, display items and signage. Keeping everything in pristine condition and makingsure proper vendors are contacted if items need to be replaced• Create monthly visual reports• Ability to analyze reports, business trends and react quickly to the needs of the business• Provide store manager with updates on employee progress reports• Delegate daily tasks to employees to ensure the store is run effectively and efficiently• Manage a staff of 15 employees and upwards to 35 employees during holiday season• Responsible for all customer inquiries• Responsible for handling daily cash deposits

Aurora, Canada Area

Answer, screen and transfer inbound phone calls for Chief Information Officer• Acted as a liaison between the Chief Information Officer and employees within the department• Responsible for keeping the Chief Information Officer informed of all work assignments and projects taking place within thedepartment while informing him of any problems that have occurred, as well as the status of all projects• Point of contact for all requests for information and data for Altus Group employees• Prepare correspondence, organize data and scheduling using software including Outlook, Word and Excel• Connect with employees within the company via telephone and email• Perform general clerical duties such as photocopying, faxing, ordering office supplies and sending / receiving mail• Organize all team building events and special occasion outings for the department• Manage electronic and hard copy filing system for the IT Department• Prepare and draft written responses to routine employee inquiries• Prepare and modify documents including correspondence, reports, drafts, memos, and emails• Schedule and coordinate meetings and travel arrangements for managers and supervisors• Prepare agendas and schedule team meetings• Assemble and organize information for meetings• Record, compile, transcribe and distribute minutes of meetings to all members of the IT Department

Toronto, Canada Area

Manage all aspects of the business both internally and externally• Maintain store image by creating visually effective window and store displays• Oversee every aspect of orders exiting the store on a daily basis. Ensure that designs are up to store standards, confirm that alldelivery instructions are correct and that packaging and delivery is effective• Assist the owner in the overall organization of the store• Providing the owner with employee updates and progress reports• Responsible for keeping a clear line between staff, owner and suppliers, ensuring that the work environment is comfortable forall parties employed within the store• Process all cheques that are sent from clients, making sure that all invoices are paid promptly• Accountable for end of month billing and making bank deposits daily• Maintain and organize all client files, ensuring that client information is up to date• Consult with web designer and social networker to make sure website is correct and up to date• Design all wedding and event floral arrangements• Responsible for consulting, event bookings and staffing for all weddings and special events

Toronto, Canada Area

• Manage all aspects from initial client consultation, ordering, constructing standing arrangements and dispatch of all productsfor delivery• Manage corporate accounts and ensure client satisfaction• Coordinate and conduct client meetings and consultations• Develop and create proposals for potential new clients• Ensure budget requirements are met on a weekly basis and give a monthly financial report using an excel spreadsheet

Toronto, Canada Area

• Created and maintained annual Business Plan for the floral shop; ensuring targets were met using Word and Excel to providethe proper information• Handled all administration duties for the flower shop, entered all invoices into the POS data base system, filing, photocopyingand tending to phone calls, resolve all customer inquiries and complaints• Created purchase orders to be entered in the P.O.S system, oversaw all departments purchase orders and entered their data intothe P.O.S system• Provided administrative support to the office manager, answered the telephone, took messages, responded to inquiries onproducts and services that the company provided

Retail Floral Design

General Arts And Science