Robin's a unique mixture of Creator and Tech, adoring problems and challenges. He passed a programming exam with 100% after studying sculpture.CHALLENGE: “INSPECTOR MORSE”. How to crack a high-flyer’s protective screen of healthy suspiciexamon so they trust you. Their first Makeup session went thus. JOHN THAW: “So, what've you been up to lately, Robbie?” Film-speak for, "What's the last thing you worked on?" Robin had a prestigious "Bond" Credit, a while before. Self-aggrandisement is the film-biz norm but he replied, instantly withSOLUTION: The unvarnished truth! ROBIN: “Mini-cabbing, John.” JOHN: "Oh, is that a new Mini-Series, I haven't heard of it?" ROBIN: "No, John. I've been mini-cabbing for six months, to make ends meet."RESULT: Robin’s honesty made for a long friendship and working relationship. John offered him the next 30 episodes, over 10 years.CHALLENGE: MOBILES DIRECT. Robin helped set up their CS Dept and changed delivery suppliers. Late deliveries dropped from 15 to 1.5 per cent. But the rest bugged him. The Warehouse had to claim refunds within 24 hours. Phone details were on the Company’s Mainframe computer and the customers' were on a spreadsheet. The Warehouse was in the Midlands, they were near London. How could he gather all the necessary information to get to the Warehouse in time?SOLUTION: A Macro! He spoke to their IT guy about how to access the Mainframe. He coded at home in the evenings and researched how VBA (Visual Basic for Applications) handles emails.RESULT: His macro emailed a completed Claim Form to the Warehouse at the Close of Business each workday. It saved £40,000 a year!CHALLENGE LEASEPLAN: Some Drivers had to wait a week to learn which cars were currently available from their Company's Pool.SOLUTION Robin put the entire pool onto a spreadsheet, wrote a macro to select the flagged available ones and email it to them before they'd even hung up!RESULT: His Manager was so overjoyed she gave Robin a mug that said, "I am a genius".Robin has had six ops. A Private Specialist Clip-In Dentures op in Budapest. Two private Inguinal Hernias, two NHS Cataract Removals and an internal nose one. His respect for Surgeons surged.He worked in a high-paying, intimate and pressurised part of Movies. It wasn't anything like the stress that Surgeons cope with, of course, but he empathises with you.He's on your side, can manage the Techs and is here for you, 24/7. He can guide you with a Holistic 3-step Plan.To chat, connect with him here on LI or drop him a line at robin@surgeonup.com. No Sales Pitches, thanks.