Robin Greco Email & Phone Number

Middlefield, Ct

Support New York Marketplace

High level customer service, internal and external customers. Assisting in problem resolution and customer concerns. Work well with complex collection issues and customer disputes that require a high level of account management and interfaces with the Company departments and customers. Working with leasing partners to resolve leasing and invoicing issues, providing follow up to internal and external customers. I also provide training on maintenance agreements and support questions on standard service offerings.

Support senior managers, keep projects on schedule, maintain procedures to ensure consistent performance of routines Extensive communication with customers, Sales professionals and marketing team. Customer Account reviews and vadility.

Rocky Hill, Ct

• Assisted Call Center Department with Attorney requests• Part time assistance for the Title Department• Processed Endorsement and Mortgage Modification Agreements.• Extensive contact with Mortgage Lenders to provide requested information • In-depth research prior to release of legal documentation • Assisted members (Law Firms) in obtaining proper documentation prior to their clients closing.Receptionist (2001 – 2004)• Directed all incoming internal and external phone calls• Seminar Registration - Attorneys and paralegals

Middletown, Ct

Inventory Control Specialist II – promoted 1999Inventory Control Specialist• Internal scheduling of parts/supplies for other departments• Maintaining inventory supply records