Robin Gress Email & Phone Number

Jacksonville, Florida

Develope and utilize office forms for tracking marketing, sales and performance.Redesign new Capabilities Statement.Responsible for keeping current licensing up to date, researching information on requirements for new licenses in other states.Responsible for the research and ordering of marketing materialsResponsible for tracking all employee certifications and scheduling the training for field and office personnelProcess all new hire paperwork, background checks, medical insurance, etc.Process Pre- Qualification packages for new customers.Manage all front and back office procedures.Provided administrative support for facility personnel.

Jacksonville, Fl

Palermo Marble & Tile Company, Jacksonville, FLNov. 2011 – Present (part time)June 2006 – Oct. 2011 (full time)Office Manager, Bookkeeper, Estimator• Developed, implemented and utilized introduction letters and price sheets for potential customers.• Interfaced with vendors for material options and designs for customers.• Performed bookkeeping functions.• Generated and provided estimates and billing to customers.• Performed accounts receivable duties by contacting delinquent accounts and negotiating payments.• Provided cost reports to accounting and filed quarterly sales tax.• Generated and tracked new hire and existing employee paperwork.• Provided schedules and designs to customers and architects for implementation.• Designed and maintained company website.• Responded to customer inquiries and or directed to the appropriate personnel.• Assisted in the preparation, fabrication and installation of marble and tile components to insure a timely completion.

Jacksonville, Florida Area

TurboCare, Jacksonville, FL April 2012 – PresentOct. 2011 – March 2012 (Randstad Temporary Staffing – For TurboCare, Jacksonville, FL)Project Coordinator• Process invoices for both Fixed and T&M projects• Provide project manager and other various TurboCare management personnel with costing and activity reports on a weekly basis.• Set up jobs within the system to insure accurate and correct billing of customers.• Work with Subcontractor and Vendor invoicing for accuracy in billing.• Cross train and assist as Interim AP Clerk within the Jacksonville facility in auditing and processing of expenses reports and invoices for the respective TurboCare facilities.• Process Field Personnel payroll in addition to being the time keeper for various TurboCare departments to insure proper job code extensions for accounting and billing accuracy.• Maintain daily project logs.• Track internal employee expenses within the facility.• Write and distribute Project Assignment Brief to field employees traveling• Setup travel and lodging for facility employees.• Provided administrative support for facility personnel during vacation, sickness and leave of absence.• Performed invoicing of intercompany, intracompany and outside customers.• Set up jobs within the system to insure accurate and correct billing of customers.• Electronically filed invoices.• Performed audits of employee expenses

Managed field works and coordinated subcontractors to insure most favorable utilization of work force.Designed project schedules for superintendants and clients.Designed and implemented standardized forms.Provided weekly project progress reports to management.Performed accounts receivable and payable duties and responsibilities.Established initial contact with subcontractors and vendors to review and insure licenses and insurance requirements meet company requirements.Scheduled and tracked building inspection for respective jobs and closed out final supporting documentation.

HR AdministratorHandled benefitsPayrollTracked vacation