Robin Grice Email & Phone Number

United States

· Support the Multi-Office Manager, serving as onsite point of contact for office associates and clients, ensuring quality and consistent execution promoting the value of the company.· Execute and hold all office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Office.

United States

• Customer service
• Assisted Office manager in every way possible, Also assisted the tax pros
• Answered phones, directed to proper people, as well as agencies & resources
• Data entry
• Managed customer accounts
• Greeted customers

Colorado Springs, Colorado

· Assisted property manager in office duties, including the screening of potential tenants, work order management, and preparation of receipts. · Exhibited excellent customer service skills, both over the phone and in-person. · Assessed and prioritized daily issues in an apartment complex environment. · Adapted to increased and changing levels of.

Colorado Springs, Colorado

· Exclusively managed all Live Nursery purchase orders in a new store environment. Regularly worked with corporate buyers and vendors in order to achieve goals. · Set up a “go to” book for the department. This book was a compilation of procedures, corporate/vendor contracts, computer program guide, availability list, and correspondence. This book also.

Champaign, Illinois

· Worked as Garden Center Specialist, while also working across other departments as needed. Helped customers with a wide variety of outdoor and garden needs. · Became certified in Plumbing, Hardware, and Nursery in order to better serve customers. · Showed skills in marketing and merchandising products and company. Demonstrated strong product knowledge.

Fremont County, Colorado

· Established two thriving retail businesses as co-owner of retail business, through strong commitment to customer relations. · Trained, supervised, and mentored staff in customer service and day to day operations, ensuring that all staff members were able to cultivate good relations with customers and vendors. · Generated a great deal of repeat business.

Canon City, Colorado

· Managed clients (offenders), enforcing rules and regulations in a potentially volatile environment while maintaining calm, professional, and courteous manner. · Used problem solving skills to assess situations quickly and react accordingly, allowing for the diffusion of potential problems. · Adapted to work situations, expectations, duties and shifts on.