Robin Guy Email & Phone Number

I am a registered nurse that has 33 years experience in the healthcare industry. I have over 15 years experience in healthcare management. I currently work for Covenant Homecare and Hospice as Clinical Field Staff Supervisor in Knoxville, TN. My responsibilities include: • Consistently models and manages the Company’s Purpose, Vision and Guiding Principles and thephilosophy of customer service and compliance• Adheres to and promotes Company Policies and Procedures• Builds relationships and effectively communicates with patients, referral sources, casemanagers, physicians, other members of the health care team, and community members• Responsible for completion of all required reports and corrective action plans• Promotes and ensures attainment of assigned clinical and operational metrics• Oversees hiring, on-boarding and maintenance of requirements for qualified personnel• Responsible for compliant management of patient care from referral through discharge• Oversees the handling of patient and employee complaints and is responsible for timelyresponses to grievances• Provides ongoing development support for direct reports and others and provide opportunitiesfor growth and improvement• Maintains involvement in and participation with state regulatory agencies and appropriateprofessional associations

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  Columbia Union College

  Nursing