• Extensive work experience in the area of technical support and Unix system administration• Strong working knowledge of ITIL/ITSM processes. Certified at ITIL (v2) Managers level. • Proven as highly responsible, providing detailed results-oriented work via strong analytical, problem solving, and leadership/mentoring skills• Dedicated to meeting customer needs and working well with different level of people, both local and remote, in a virtual global environment. Experienced in working in different cultures.• Practiced in Puppet, Foreman, Saltstack and Chef. Plus experienced in Docker and Mesosphere.
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Devops EngineerBroadnet Apr 2022 - PresentLittleton, Colorado, UsDevOps Engineer, working in a growing IT team, expanding in DevOps principles. Presently working on Saltstack IAC/CM, creating new server builds, and automated solutions, plus installing, configuring and managing a number of in-house Elasticsearch clusters, used for server/application performance and reporting. -
Devops EngineerEteam Jun 2020 - Mar 2022Somerset, New Jersey, UsDevOps Engineer, working in an established DevOps team within an R&D organization, that manages physical and Openstack environments used for development and testing. Terraform, Ansible, GitHub, Docker, Gluster, Jenkins, Elasticsearch, Prometheus, Grafana etc. are being used to perform the various DevOps tasks.Presently creating a solution to collect system and software configuration for servers, which will be used to define, schedule, and perform, the required patching strategy. -
Senior Devops EngineerPaycor Sep 2019 - Mar 2020Cincinnati, Oh, UsDevOps Engineer, working in an established DevOps team, that uses tools like Terraform, Puppet, GitLab, Docker, Splunk, New Relic etc. to manage AWS environments used for development, testing and production. -
System EngineerAce Info Solutions, Inc. Mar 2019 - Sep 2019Reston, Va, UsTransitioned from a work-to-hire contact.System Engineer (DevOps) working at a predominantly Red Hat site. Technology includes use of Openshift, Ansible, the Atlassian suite and Artifactory. Created a monitoring framework, using Ansible as the monitoring agent, with an ELK/Grafana stack for visibility, and SaltStack providing an analysis engine, notifying chatops. -
System EngineerTeksystems Aug 2018 - Feb 2019Hanover, Md, UsSystem Engineer (DevOps), working at a predominantly Red Hat site. Technology includes use of Openshift, Ansible, the Atlassian suite and Artifactory. Created a monitoring framework, using Ansible as the monitoring agent, with an ELK/Grafana stack for visibility, and SaltStack providing an analysis engine, notifying chatops. -
Technical System EngineerYoh, A Day & Zimmermann Company Nov 2017 - Aug 2018System engineer performing a DevOps role for a company specializing in video over IP. The role entails the monitoring and administration of QA test environments, which consist of VMWare and bare metal systems, managed by Puppet. Created a tool that utilizes Saltstack, and an ELK/Grafana stack, to provide a dashboard that monitors the performance and availability of the various components, and notifies, via Slack, any critical issues.
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Infrastructure As Code/Devops EngineerHewlett Packard Enterprise Nov 2015 - Jun 2017Houston, Texas, UsTechnical engineer specializing in DevOps automation tool technology, specifically Infrastructure as Code tools (Chef, Puppet, and SaltStack) and provisioning tools (Foreman, Terraform and Vagrant), plus knowledgeable in Continuous Integration/Continuous Delivery pipelines, Reporting/Metrics and Compliance, and Workload optimization (Docker and Mesosphere). Performed assessments of customer’s environment focused on automation tools and processes, and provided advice, best practices and coaching to accelerate customer adoption. This could have been via providing training, specific proof of concepts, demos, code reviews, or automation solutions, for example, around the installation of drivers and firmware for HPE server and peripheral devices. -
Infrastructure As Code/Devops EngineerHewlett Packard Enterprise Jul 1995 - Oct 2015Houston, Texas, UsInfrastructure as Code/DevOps Engineer (January 2015 - October 2015: USA):Technical engineer specializing in DevOps technology, including Chef, Docker, Vagrant, VirtualBox etc. Providing proactive and reactive support.R&D Technical Support Engineer (June 2001 – January 2015: Belgium, USA, Singapore):R&D Support engineer for Hewlett-Packard’s Support Automation solution. Support team lead for the client and datacenter components. Provided Change and Release Management support, mentoring of new engineers, and process generation. ITIL Service Manager (v2) accredited.Security Consultant/Team Lead (June 1998 – June 2001: Hewlett-Packard N.V., Brussels, Belgium):Technical consultant for security to Hewlett-Packard’s Mission Critical teams around Europe. Provided on-site and remote consultancy on Hewlett-Packard's remote support technologies. Team lead for 10+ support engineers operating within a 24x7 environment, obtaining ISO 9000 accreditation during this period. Senior Mission Critical Support Engineer (September 1997 – May 1998: Hewlett-Packard Ltd., Bracknell, United Kingdom):Senior support engineer providing technical assistance to Hewlett-Packard's UK Mission Critical customers. HP-UX Escalation engineer providing support, and consultancy, remotely and on-site; mentored new engineers technically, and on the existing, processes.HP-UX Support Engineer (October 1994 – August 1997: Hewlett-Packard Ltd., Bracknell, United Kingdom):Support engineer providing remote (and sometimes, on-site) technical assistance to Hewlett-Packard's UK customers. Specializing in security (Trusted and CMW (B1) OSs), performance, NFS, backup software and general HP-UX. HP-UX Kernel-level trained. Facilitated customer (Introduction to HP-UX) and internal HP-UX training courses. -
Hp-Ux System AdministratorGec Marconi Jul 1992 - Oct 1994HP-UX System Administrator for development environment. Infrastructure consisted of HP-UX servers, workstations and X-stations, utilizing NFS/NIS. Responsible for day-to-day operations for the infrastructure; performing backups/restores, new system builds, OS upgrades and patching, performance analysis, and providing support as required.
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OperatorBacon & Woodrow Jan 1991 - Jul 1992Senior Computer Operator working in an HP9000 and HP3000 financial environment, performing backups/restores, system builds, and providing technical support. Mentored new engineers, created documentation and generated operational related processes.
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OperatorKeeler Ltd. May 1988 - Nov 1990Windsor, Berkshire, GbComputer Operator working in a HP3000 (MPE/XL) ophthalmic manufacturing environment.
Frequently Asked Questions about Robin H.
What company does Robin H. work for?
Robin H. works for Broadnet
What is Robin H.'s role at the current company?
Robin H.'s current role is DevOps Engineer.
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