Infrastructure As Code/Devops Engineer
Houston, Texas, Us
Infrastructure as Code/DevOps Engineer (January 2015 - October 2015: USA):Technical engineer specializing in DevOps technology, including Chef, Docker, Vagrant, VirtualBox etc. Providing proactive and reactive support.R&D Technical Support Engineer (June 2001 – January 2015: Belgium, USA, Singapore):R&D Support engineer for Hewlett-Packard’s Support Automation solution. Support team lead for the client and datacenter components. Provided Change and Release Management support, mentoring of new engineers, and process generation. ITIL Service Manager (v2) accredited.Security Consultant/Team Lead (June 1998 – June 2001: Hewlett-Packard N.V., Brussels, Belgium):Technical consultant for security to Hewlett-Packard’s Mission Critical teams around Europe. Provided on-site and remote consultancy on Hewlett-Packard's remote support technologies. Team lead for 10+ support engineers operating within a 24x7 environment, obtaining ISO 9000 accreditation during this period. Senior Mission Critical Support Engineer (September 1997 – May 1998: Hewlett-Packard Ltd., Bracknell, United Kingdom):Senior support engineer providing technical assistance to Hewlett-Packard's UK Mission Critical customers. HP-UX Escalation engineer providing support, and consultancy, remotely and on-site; mentored new engineers technically, and on the existing, processes.HP-UX Support Engineer (October 1994 – August 1997: Hewlett-Packard Ltd., Bracknell, United Kingdom):Support engineer providing remote (and sometimes, on-site) technical assistance to Hewlett-Packard's UK customers. Specializing in security (Trusted and CMW (B1) OSs), performance, NFS, backup software and general HP-UX. HP-UX Kernel-level trained. Facilitated customer (Introduction to HP-UX) and internal HP-UX training courses.