• Worked with various HR personnel, ITS and employee to resolve administration issues.• Processed input any necessary administration changes.• File confidential records by compiling employee documents, identifying missing information.• Ensured that all accounting transactions are complete and error free.• Worked closely with Shop management, keeping them informed on Union compliance or risk issues, activities, and shop operational.• Processing I-9 employment verification in E-verify, Pre-check and re-hire review processing.• Educate associates on the use of Direct Access portal and other HR offerings e.g. programs, policies, practices and tools• Oversee the file room document check out information, ensure file are out correctly for offsite storage.

• Ensure customer safety and comfort while delivering a consistently gracious service• Work independently without supervision and as part of a team• Ensure compliance with Federal Aviation Administration regulations• Prepare and serve meals, snacks, alcohol, non-alcoholic beverages and conduct onboard sales of food, liquor • Assist customers and respond to onboard medical situations• Provide leadership and maintain order during high stress situations including aircraft evacuation, security threats, delays, severe weather conditions, and turbulence, etc.

• Handled of routine associate inquiries including but not limited to recruitment systems. • Maintained documents and records of available positions • Worked with managers to accurately decipher staffing needs, scheduling interviews and preparing offers for ideal candidates• Responded to questions on standard, administrative procedures, and practices via multiple channels (e.g., e-mail, phone, HEAT management system).• Preform case management by tracking HR transactions for active and inactive associates.• Responds to inquiries from associates, managers, Physicians and potential candidates, former associates.

• Handled all employees new hire documents, pre-screening, background and reference checks. • Maintained documents and records of available positions.• Responded to questions on standard, administrative procedures and practices via multiple channels (e.g., e-mail, phone, case management system).• Reviewed timecards and ensure accuracy and compliance with FLSA regulations. • Troubleshoot issues quickly, accurately and professionally.

• Responsible for the administration of all I9 verify for all participants for the company. • Experience interpreting and/or reviewing certification of healthcare provider forms, employee benefit enrollment forms, and insurance vendor reporting.• Reviewed and maintained employee records, ensure compliance with regulatory and Network standards, serve as an HR liaison and communication funnel between department and other offices.• Managed employee relations, new hire orientation, and benefits support.• Tracked monthly human resources metrics.

• Coordinate pre-employment processes; manage test files, schedule testing and correspond with applicants, track and confirm results of pre-employment testing. • Primary point of contact for outside applicants via phone and email for assistant with e-Recruit system, resolve candidate issues, and job status updates. • Conducts consumer fraud investigations.• Approve invoices related to staffing/recruiting processes and monitor to budget. • Provide varies report and queries related to new hires.

• Worked as part of a team to develop and deliver a new hire orientation program. The program included organizational overviews, performance management philosophy, time reporting policies, guidelines and training, and safety and security training.• Managed the PeopleSoft system for all employees including entering PTO.• Initiated and ran reports that include documentation and record keeping for the department.• Worked with various HR personnel, ITS and employee to resolve administration issues.• Processed input any necessary administration changes.• Ensured that all accounting transactions are complete and error free.• Worked closely with Shop management, keeping them informed on compliance or risk issues, activities, and shop operational.• Visited with NSG once a month for any question or HR concerns with the company.