Robin Hess Email & Phone Number

Gainesville, Fl, Us

Gainesville, Fl, Us

Bartlett, Tn, Us

Tampa, Florida, Us

Tampa, Florida, Us

Responsible for maintaining source to target mappings for connectors on M360 platform.Worked with Jack Henry and Associates to qualify Trellance for Vendor Integration Program.Helped develop domains for Digital Banking and Collections on the M360 platform.Assisted in the initial development of the Cloud version of M360.

Gainesville, Florida, Us

Primary Symitar administrator, responsible for updating, testing, documentation and optimization of database.Works with department leads to identify issues and recommend enhancements.Writes PowerOn code and AIX scripts for file maintenance and database optimization.Power user for OpCon software to automate daily work and provide reports for departments.Created business case for development department and helped develop standards and documentation for developers.Tests and verifies disaster recovery systems assuring maximum uptime.

Gainesville, Florida, Us

Symitar database administration, including troubleshooting, purging, loading releases and beta testing applications. Application support and development to fix issues & create business tools.Provides single point triage support for all information systems problems and questions. Analyzes, documents problems and recommend solutions.Serve as information resource for users, including determination of most appropriate data source, providing or arranging application-based report writing.Examines existing data and makes recommendations for improvement/efficiency. Review documentation to ensure technical accuracy, compliance or completeness, or to mitigate risk.

Us

Designs user interface for Sharepoint website and intranet using Angular and Node scripts and scss.Provides objective design and human interface advice to key software architecture staff. Creates custom XSLT to fully leverage Sharepoint's Content Query Webpart.Provides design, development and administrative support for Sharepoint users.Works with Programmers providing design assistance and user interface training. Writes scripts and completes testing and debugging of interfaces to produce desired outcome.

Provides backup support for Systems/Database Administrators and administrative support to Director of Information Systems and Director of Operations.Provides single point triage support for all information systems problems and questions. Analyzes, documents problems and recommend solutions. Serve as information resource for users, including determination of most appropriate data source, providing or arranging application-based report writing, or educating users to retrieve the information themselves.Examines existing data and makes recommendations for improvement/efficiency. Review documentation to ensure technical accuracy, compliance or completeness, or to mitigate risk.

Provides backup support for Systems Administrator and administrative support to the Director of Information SystemsAct as primary contact for all web-based application systems problems. Analyze, debug, test, and document problems and recommend solutions. Researches, evaluates and recommends internet technology. Documents web application history and maintain statistics for web hits and web page usage. Fine tune site based on feedback from users and monthly statistics.Serve as information resource for users, including determination of most appropriate data source, providing or arranging application-based report writing, or educating users to retrieve the information themselves.

Designed, developed and maintained credit union marketing website at the direction of the VP of Compliance and VP of Marketing.Preformed all daily systems processing. Rewrote all computer system procedures and assisted with training 3 Systems Administrators.

Ensured best value on all supplies, equipment and furniture for the credit union. Responsible for expense account checkbook.Designed new forms as requested, ensuring accuracy and prompt delivery to requesters. Maintained forms catalog and database.

Bachelor'S Degree, English/Journalism

Education record