Robin Ingram Email & Phone Number

Philadelphia, Pa

Oversee the daily operations and administration of Center for Housing, Opportunities, Purpose, Empowerment (H.O.P.E.), providing emergency housing and case management for 700+ clients yearly at 3 sites with responsibility for a staff of 45, 3 direct reports and a $3 million budget annually.

Philadelphia, Pa

Directed the daily operations, ensuring the provision of ongoing current and new and innovative programs and services for recovering, homeless, addicted and HIV/AIDS positive individuals and families while managing a $1.9 million budget, 31 employees and 5 direct reports. Managed 3 housing units, a 24 hour crisis center and one corporate facility. Served as Co-Director of a year-round, youth job readiness, training, and employment pilot program for out-of-school and otherwise disconnected youth ages 17-24 funded by the Philadelphia Youth Network as part of the WorkReady portfolio of initiatives. partnered with E3 Center's and other out-of-school youth service providers to recruit, screen, train, mentor, and place over 225 youth over a two year period. Contributed significantly to program design, staff development and training, and development of standard operating procedures.

Philadelphia, Pa

Oversaw the daily operations of Temporary Assistance to Needy Families (TANF), including case management, job creation, job placement, retention, and follow-up services with an annual budget of $2 million, serving 2,000 recipients. Prepared statistical reports documenting hours of participation and retention. hired, trained and supervised staff of 18 with 3 direct reports. Worked collaboratively with representatives of Pennsylvania Bureau of Employment and Training funded by the Philadelphia Workforce Development Corporation (PWDC). Consistently met deadlines with monthly reporting requirements; quarterly audits on track on surpassed expectations; and program was extended for an additional year with a 25% funding increase.

Philadelphia, Pa

Created a strategy for recruiting and training potentiL volunteer mentors to provide retention, job coaching and personal development support. Facilitated recruit,E tank training sessions to corporations, community based organization's and faith based entities e.g., CIGNA, Blue Cross, Loew's Hotel, Aramark, and Wawa. developed well-received and highly effective Iife skills curricula entitled, "Live Your Best Life," for diverse clientele, included unemployed, underemployed, homeless and recovering individuals. Drafted and implemented standard operating procedures, assessment forms, and a monitoring schedule to address preexisting barriers and standardize monitoring criteria.

Greater Philadelphia Area

Provided administrative oversight to a Youth Policy program, providing a broad range of services to at-risk and adjudicated youth. created and oversaw $2.4 million operating budget; supervised 3 direct and 15 indirect reports, including Managers, Supervisors, Case Managers, Job Developers, and Support Staff. Prepared audits, evaluations and reviews with Temple University, University of Pennsylvania, and Research & Evaluation Associates of Chapel Hill, NC. directed a major reorganization of the Youth Connect Program, developing internal capabilities, improving tracking mechanisms, increasing service levels for clients, and enhancing accountability to funding sources. Conducted staff training on case management, leadership, and data tracking. developed a series of interactive workshops for teens and their children. Total budgetRy responsibility of Youth Policy and Youth Connect was $6.7 million. Directed all administrative and programmatic operations of the Welfare to Work Teen Parent and Non-Custodial Parent programs with a co,boned operating budget of $5.7 million, funded by the Department of Labor. Coordinated activity for a team of partners, including the City of Philadelphia, Family Court, Community College of Philadelphia, Temple University, University of Pennsylvania, Department of Public Welfare, School District of Philadelphia and community-based organizations.

Greater Philadelphia Area

Supervised the Teen Parent Education and Employment Project (life skills, education and services for teen parents), Fresh Start (a program for at-risk, adjudicated girls), Homeless Initiative (readiness training and support for homeless and at-risk individuals) and Environmental Training in HVAC/HAZMAT. Administered a $400,000 operating budget; hired, trained and supervised staff members, and coordinated a network of volunteers.