Robin Islam, Fpc Email & Phone Number

Tempe, AZ, US

United States

Remote

Tempe, Arizona

Tempe, Arizona

Tempe, Arizona

-Daily oversight of interdepartmental processes in order to promote improvement of overall client experience, continued client engagement, and facilitation of organic organizational growth-Regularly pursuing various operational projects and tracking progression in order to maintain efficiency as well as analyze successful completion of both short and long.

Tempe, AZ

-Trained stakeholders on necessary workflows for Zenefits’ integrated payroll service -Received and facilitated training on managing workflows and back end processes on a variety of payroll systems integrated with in-house record keeping software -Reconciled payroll deduction data on employee pay stubs prior to transmission and validated confirmed.

Scottsdale, AZ

-Address client concerns via phone and email by researching various issues related to HR, insurance benefits, and payroll in order to provide a clear and concise answer-Working alongside leadership and specialists in all areas of focus in order to provide an exceptional client experience in a timely manner-Daily case and queue management within the.

Scottsdale, AZ

• Daily management of sales pipeline through Salesforce to efficiently drive potential leads from the prospecting stage to closing stage
• Attending ongoing training relating to all aspects of client prospecting including identifying decision-making process, uncovering potential needs, handling objections, budgeting, and timeline
• Daily output of 50-80 outbound calls to prospective clients
• Educating potential clients on various advertising avenues to explore in order to increase online exposure, overall traffic, and conversion
• Building and conducting product sales demos and proposals regularly
• Negotiating terms of agreement with potential clients to ensure they are enrolled in the most suitable advertising campaign

Scottsdale, Arizona

• Maintaining President and Vice President’s appointment schedule by planning and scheduling meetings, conferences, and travel.
• Conserving time for the executive staff by managing all incoming correspondence, drafting documentation, analyzing information, and initiating contact to clients, vendors, partners, etc.
• Completing time-sensitive projects in a timely manner and following up with results.
• Regularly preparing reports including financial budget statements, employee payroll, and performance quality audits.
• Maintain office supply inventory by regularly checking storage areas, evaluating new products, placing and expediting orders, verifying receipt, logging all information for accounts payable department.
• Attending regular weekly meetings to ensure proper communication with management staff, presenting new ideas to streamline existing procedures, providing input to promote positive productivity.

Phoenix, Arizona Area

• Creating and maintaining schedules for all employees on a monthly basis
• Regular supervision and enforcement of employees to ensure proper compliance to company standards
• Daily telephone and email correspondence with employees, management, and corporate staff to ensure efficiency
• Conducting weekly quality review and evaluations of patient charts documented by employees
• Screening potential employees through new hire interviews
• Planning successful execution of classroom training for new employees

Phoenix, Arizona Area

• Handling all aspects of a provider’s medical chart in real time as the provider assesses and examines the patient
• Transcribing all pertinent lab tests, imaging tests, ECG’s, EKG’s, ultrasounds, MRI’s, and x-rays when necessary
• Reviewing and organizing date from prior medical records to obtain past medical history information pertinent to each patient visit as well as prior labs, ECGs and radiographic studies for comparison
• Understanding billing codes to help increase a provider’s charting efficiency
• Documenting procedures and treatments performed by providers
• Recording provider-dictated diagnoses, prescriptions and instructions for patient discharge and/or follow-up

Phoenix, Arizona Area

• Handling all responsibilities associated with the daily operation and overall direction of the business
• Arranging and leading a variety of meetings including, but not limited to, training meetings with employees, vendor relations, negotiations with partners, banking matters, and frequent interaction with clientele
• Using several different methods of planning including marketing plans, production plans, budgeting plans, and sales forecasting in order to meet specific business goals
• Managing all aspects of hiring, training, mentoring staff, and termination
• Adhering to federal and state laws and regulations regarding employment including payroll responsibilities of filing Social Security and wage reports for each individual
• Maintaining an overall efficient system of business processes to maximize profitability, positive business reputation, and a staff of energetic and motivated individuals

Tempe, AZ

• Handling an inflow of a range of 40-60 incoming sales and service related calls daily
• Meeting various individual and team sales goals on a weekly basis
• Received extensive classroom training regarding domains, web hosting, general website building, SSL certificates, search engine optimization tools, and online security
• Offered technical assistance to a variety of business owners to meet their particular website design and functional needs

Mission Viejo, CA

• Managed all aspects of daily operation of a 12,000 square foot upscale fine dining and banquet hosting business with daily sales ranging from $5,000 – $20,000
• Created and implemented an entirely new employee handbook outlining all aspects of business operation methods and expected performance and conduct of all employees
• Recreated, revised, and implemented an effective system of scheduling, payroll, inventory, and employee conduct for a staff of over 80 individuals
• Explored a variety of different marketing methods in order to promote business and draw in new customers while maintaining a positive relationship with existing clientele
• Regular contact with over 20 different food, supply, liquor, etc. vendors to maintain good business relationship as well as monitor inflow and outflow of goods
• Created and maintained a filing system for all employee files during hiring, employment, and termination

Tempe, AZ

• Daily maintenance and update of department website
• Organization and effective execution of department events, seminars, and meetings
• Image editing and design for website
• Campus-wide marketing and research for various events
• Worked with a team to engage related campus groups into the online database
• Strategically utilized tools and resources provided to market several campus organizations

Bachelor'S Degree, Business/Corporate Communications

Bachelor'S Degree, Business/Corporate Communications, 3.0 Gpa