Robin James

Robin James Email and Phone Number

Program Manager | Master Project Manager Certificate | Turn chaos into clarity | Change & Program Management| Jira | Agile | Confluence | Cross Functional Team Mgmt. | Every Detail Matters @ The Neal Management Group, LLC
Robin James's Location
Marietta, Georgia, United States, United States
Robin James's Contact Details
About Robin James

As a seasoned Senior Product, Project, and Program Manager with a stellar track record in theCommercial Insurance space, I bring to the table a perfect blend of strategic acumen, customercentricapproach, and entrepreneurial spirit.My love for deciphering puzzles was apparent from an early age – this has since transformedinto an unending passion for tackling business challenges, creating robust strategies, and drivingoperations that exceed expectations.My drive, you ask? The thrill of maneuvering the fascinating complexities of the healthcare andmedical industries, single-handedly improving group enrollment counts, optimizing resources,and drastically reducing company benefit spending.My approach? Consultative selling, strategic planning, and business analysis, with a special focuson commercial insurance and healthcare sectors – skills that have been instrumental in mysuccess.At Humana, I re-imagined a Lifestyle Discount Program, curated new vendors, and amplifiedwebsite traffic by 70%. I've always believed in the power of collaboration and resourcefulness,making it a point to build trust within my teams.My key? Understanding that it's not just about selling a product; it's about understandingindividual customer needs, delivering end-to-end solutions, and ensuring customer satisfactionat every step.My MBA in Marketing mirrors my innate ability to adapt, innovate, and succeed across diverselandscapes. Today, as I navigate the bustling intersections of healthcare, insurance, and tech, Icontinue to channel this versatility.With every challenge that comes my way, my mantra remains the same – "Innovate, implement,and inspire."For more information, queries, or opportunities, drop me an email at:Robinjames919@yahoo.com.

Robin James's Current Company Details
The Neal Management Group, LLC

The Neal Management Group, Llc

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Program Manager | Master Project Manager Certificate | Turn chaos into clarity | Change & Program Management| Jira | Agile | Confluence | Cross Functional Team Mgmt. | Every Detail Matters
Robin James Work Experience Details
  • The Neal Management Group, Llc
    Program Manager
    The Neal Management Group, Llc Aug 2023 - Present
    THE NEAL MANAGEMENT GROUP, Atlanta, GA Program Manager August 2023 - Present • Spear-headed a Refresher curriculum on a pioneering platform, enhancing engagement for students studying for the MLS (Medical Lab Science) course. • Managed cross functional teams of educators and IT staff to deliver project goals with aggressive timeframes, consistently finishing ahead of schedule.• Created project plans, implemented continuous improvements, and improved management processes to streamline and reduce inefficiencies. • Documenting information on Confluence and in Jira
  • Humana
    Strategic Program Project Manager-Humana, Inc.
    Humana Sep 2014 - May 2023
    Louisville, Kentucky, Us
    • Accelerated integration of internal/external enrollment technology solution & improved adoption strategy- (50) groups per week.• Examined data analytics from diverse sources to solve problems. • Mastered large scale projects across multi departments.• Utilized agile methodologies to implement and continuous improvement programs.• Developed resource onboarding guides & trained 10 brokers a year.• Tracked budget by initiative and annual program budget of $700K.
  • Humana
    Strategic Consultant Wellness Division-Humana, Inc.
    Humana Dec 2012 - Sep 2014
    Louisville, Kentucky, Us
    • Educate on population health and reduced spend 20%.• Accelerated client ROI with well-coordinated strategies focused on upselling and cross-selling opportunities.• Broadened client offering through ACO opportunity.
  • Humana
    Regional Product Manager Promoted To Product Innovation Consultant
    Humana Jan 2007 - Dec 2012
    Louisville, Kentucky, Us
    Promoted to Product Innovation Strategic Consultant due to impressive performance and organizational impact. • Created a new employee-based discount program “Lifestyle Discount Program,” managed seventy-five vendor relationships, and negotiated contracts with vendors.• Increased website traffic by 70% companywide with Lifestyle Discount Program. Negotiated vendor contracts and discounts, providing employees and brokers with best-in-class discounts, and offering ranges of 10%-35% off retail pricing.Regional Product Manager (Remote)• Managed cross functional team and stakeholders’ communication and oversaw product development from inception to implementation. • Led team of 2 regional full-time associates• Sought and obtained senior level and buy-in of new product launches, enhancements, and budgets.• Served as product champion and utilized data analytics to make informed decisions on next generation of products: • Keep consistent product/enhancement request log to document, maintain and track request backlog.• Developed product/business strategy and collaborated with key areas to gather and capture business requirements. • Oversaw product development from inception to implementation.

Robin James Skills

Strategic Planning Insurance Program Management Product Development Health Insurance Employee Benefits Project Management Process Improvement Critical Illness Critical Thinking Management Collaborative Problem Solving Strategic Partnerships Customer Satisfaction Team Management Time Management Original Thinker Business Process Improvement Career Development Coaching Brand Development Business Relationship Management Relationship Development Interpersonal Communication Customer Insight Cross Functional Team Leadership Consulting Product Launch Product Marketing Product Strategy Product Strategies Product Requirements Product Requirement Definition Defining Product Requirements Brand Management Personal Development Coaching Creative Problem Solving Professional Mentoring Military Transition Military Career Coaching Resume Writing Personal Brand Coaching Branding And Identity Military Career Coaching Life Transitions Professional Image Consulting Resume Analysis Military Career Path Planning Public Speaking

Robin James Education Details

  • Mercer University - Stetson School Of Business And Economics
    Mercer University - Stetson School Of Business And Economics
    Master Of Business Administration (Mba)
  • Texas Tech University
    Texas Tech University
    And Restaurant Management

Frequently Asked Questions about Robin James

What company does Robin James work for?

Robin James works for The Neal Management Group, Llc

What is Robin James's role at the current company?

Robin James's current role is Program Manager | Master Project Manager Certificate | Turn chaos into clarity | Change & Program Management| Jira | Agile | Confluence | Cross Functional Team Mgmt. | Every Detail Matters.

What is Robin James's email address?

Robin James's email address is ro****@****hoo.com

What schools did Robin James attend?

Robin James attended Mercer University - Stetson School Of Business And Economics, Texas Tech University.

What are some of Robin James's interests?

Robin James has interest in Wellness, Children, Relationship Building, Electronics, Investing, Politics, Strategic Development, Emerging Trends, Education, Running And Well Being.

What skills is Robin James known for?

Robin James has skills like Strategic Planning, Insurance, Program Management, Product Development, Health Insurance, Employee Benefits, Project Management, Process Improvement, Critical Illness, Critical Thinking, Management, Collaborative Problem Solving.

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