Robin John Email & Phone Number

•A competent professional with nearly 14 years of experience in Retail Branch Banking, Forex, Sales,Marketing,Relationship and Administrative Management•Associated with Al Rostamani International Exchange, Abu Dhabi, UAE as Branch Supervisor.•Worked as Manager, Retail Branch Banking with HDFC Bank Ltd, India•Proficient in leading dedicated teams for running successful business operations and experience of developing procedures&service standards for business excellence•A keen planner, strategist & implementer with demonstrated abilities in devising marketing activities and accelerating the business growth•Abilities in handling all service activities, analysing market trends&establishing healthy&prolonged business relations with clients•Skilled in performing all banking operations effectively&efficiently,coordinating with various departments&managing a variety of branch banking operationsSales&Marketing-Managing sales&marketing operations for increasing sales growth, implementing sales promotional activities as a part of brand building and market development effort.Reviewing market response/requirements&communicating the same to sales teams for accomplishment of the business goals and enabling business growth by developing&managing a network of channel partnersBranch Banking Operations •Monitoring the overall branch operations ensuring maximized growth and profitability. Overseeing profit centre operations and accountable for increasing profitability and achieving business objectives within budgeted parameters Relationship Management•Attending to clients concerns and undertaking steps for effectively resolving them.Monitoring clients’ portfolio performance, conducting profitability analysis, rendering sustained advisory services for securing high ROI and increasing retention levels Team Management •Recruiting&managing a team of associates and monitoring their performance to ensure efficiency in process operations&ensure meeting of individual/group targets

Listed skills include Sales, Branch Banking Operations, Relationship Management, Staff Management Experience, and 1 others.