Robin Joy Email & Phone Number

United Arab Emirates

Monitored overall branch functioning and provided proper guidelines to staff.Processed different types of remittances including Electronic, Telegraphic, SWIFT and Demand DraftsHandled different foreign currency transactions by taking deals from the running market.Handled remittance transactions to all over the world.Performed cancellation & refund of return transactions, DD stop payment, CHQ depositing & clearing.Held responsibility of inputting, verifying and authorizing all foreign currency transactions.Coordinated daily remittance status to ensure that all transactions are processed and authorized on time.In-depth knowledge of SYMAX & CASMAX softwares.Handled responsibility of training of all the new employees.Ensured the Anti-Money Laundering KYC procedures and policies are strictly followed and relevant documents are obtained as per Central Bank AML rules and regulations.Sorted vouchers and prepared daily audit report and verified them.Built and maintained customer databases.Provided special rates to the customers by using markup and market rate pricing method.Handled WPS (Wages Protection System)Registered new companies in WPS by collecting required documents.Performed salary depositing, creating SIF, WPS refund & cancellation.Handled purchase and sales of local and foreign currency.Collected receipts & payments, Point of Sale transactionsDone Western Union Transactions and tallied Western Union reports.Approved all receipt/payments, making internal currency transfers.Tallying The Cash, Physical Stock Input & AuthorizationTook Teller Position Reports of Cashiers.Tallied the VAULT.Prepared daily fund to deposit with Local Banks.Attended customer related complaints regarding their transaction issues.Attended customer’s queries regarding different bank services to attain customers preferred money remittance process.

United Arab Emirates

Coordinated logistical operations with clients & agents through various means.Supervised logistical operations for special operations and important clients.Handled responsibility of inbound & outbound cargo and assured that the data is properly recorded & documented.Opened job files for import/export and recorded all information/instructions from clients.Inserted costing/selling rates in our system shipping documents.Prepared reports for monthly revenue forecasting.Made sure that all relevant details like pre-alerts, offloading details, client specific requests to be promptly passed on to the warehouse in-charge.Monitored the stock reports daily and monthly for invoicing shipping and storage charges.Prepared local entry/exit pass for goods to be stored in warehouse and held responsibility for the distributions of goods as per the instructions of the client.Followed up and monitored the outstanding payments overdue as per agreement on the credit facility for the clients.Implemented Warehouse Management System Software (WMS) with Barcode integration and updated stocks for customers giving online support through WMS software.Collected data on warehouse resources, materials, inventory as well as defined the strategies required to operate the warehouse for WMS implementation.Coordinated manual testing of WMS software.Coordinated & administered the maintenance of WMS software.

Dubai, United Arab Emirates

Administered computerized accounting processes including creation of Credit Note, Purchase Bill, Debit Note, Invoicing, etc..Prepared petty cash statement and reconciliation of Files including File closing, Job Locking, etc..Maintained Data Processing for Various Shipping Operations.

Bachelor Of Commerce - Bcom, Business/Commerce, General

Master Of Computer Applications - Mca, Computer And Information Sciences, General