Qa Manager And Business Analyst
New York City Metropolitan Area
Developed and executed a comprehensive quality assurance strategy to align with organizational objectives and industry best practices.Successfully managed a team of QA professionals, providing mentorship, training, and supervision to ensure high-quality work and efficient operations.Established and enforced quality standards, policies, and procedures, ensuring adherence to industry regulations and certifications.Conducted regular quality audits and assessments to identify areas for improvement and compliance with established quality guidelines.Defined, tracked, and reported on key quality metrics and KPIs to drive data-driven decision-making and continuous improvement.Led the development and execution of test plans, test cases, and test scripts, ensuring comprehensive testing of software, products, or processes.Implemented and managed test automation frameworks and tools to enhance testing efficiency and coverage.Collaborated with business stakeholders to gather, understand, and document detailed business requirements.Created comprehensive and clear business requirement documents, user stories, and use cases.Analyzed data to identify trends, patterns, and opportunities that drive informed business decisions.Generated and presented reports, dashboards, and data visualizations to stakeholders.Documented existing business processes and workflows, identifying areas for improvement and efficiency gains.Suggested and supported process optimization initiatives.Facilitated effective communication between business users and technology teams.Translated technical concepts into non-technical language for better stakeholder understanding.Participated in system testing and quality assurance processes, ensuring that solutions meet defined requirements and quality standards.