Robin Kramer is a brand marketing maven, natural business nurturer, master of relationships and a sales expert who has an impressive history with leaders in the retail industry that have built their brands on innovative merchandising and strong service cultures. Among these brands is Williams-Sonoma, Inc. where she utilized her operations management background to develop and refine the process of opening new stores during a period of rapid expansion across that organization’s three retail brands: Williams-Sonoma, Pottery Barn and Hold Everything. Kramer overhauled the store's associate recognition program; she also led the customer service functions for all retail brands, including the development and implementation of service standards in stores and call centers. She went on to implement similar programs and new initiatives at another forward-thinking retail brand, the Old Navy division of Gap, Inc. For the past 20 plus years, Robin has worked with primarily small, upscale wholesale brands and designers to bring their products to market, position these niche brands for maximum exposure to their target customers and build relationships with national and international retailers. One such brand was Dogeared where she helped them grow from a small company into a well-known jewelry brand with sales growth over 800% in the five years she was there. She has a keen eye for recognizing products and designs that represent a unique and fresh approach in a crowded and competitive space. In 2010 Robin founded Red Boot Consulting and in 2012 she co-founded Flourish & Thrive Academy, an online business educational platform for jewelry designers worldwide. She has had the pleasure of speaking and moderating panel discussions at various conferences for Flourish & Thrive Academy F&T LIVE event, NY NOW trade show, American Handcrafted trade show, JCK trade show, ISGB (International Society of Glass Beads) conference, SNAG (Society of North American Goldsmiths) conference, WJA events (Women's Jewelry Association) and as a featured guest on Beads, Baubles & Jewels PBS TV Show. She has a passion for helping creatives go after their dreams. And for red boots! She divides her time between Sausalito, CA and Dallas, TX.