Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.Communicated best practices among on-site and external personnel to align efforts and goals. Used varying strategies to promote exceptional customer service and create positive environment for employees and clients.Recognized areas needing improvement and implemented ways to enhance productivity. Directed training and retraining of employees to boost performance and enhance business results.Prepared quotes for new products and services and composed budgets.Evaluated employee performance on monthly basis and conveyed constructive feedback to improve skills.Used Industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.Reduced workflow inconsistencies by recruiting and hiring capable staff members.

Maintained compliance with company policies and procedures for food safety, sanitation and quality.Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand. Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction. Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety. Performed monthly reviews assessing each employee's performance and developed improvement plans.Investigated and integrated enhanced service and team management strategies to boost business profits. Trained and guided team members to maintain high productivity and performance metrics. Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage. Reduced workflow inconsistencies by recruiting and hiring capable staff members. Set and managed schedules to give proper coverage to required areas and meet customer service demands. Controlled labor hours and inventory costs through hands-on management and proactive changes. Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each morning.