Robin M. Email & Phone Number

Northeast New England

New England

• Leverage broad scope of industry knowledge toward directing all facets of forward-thinking care management, including actively supporting division-specific Resident Service Directors in consistently exceeding goals and objectives. • Complete and submit quality reports and audit results to the Chief Nursing Officer to further drive improvement planning processes. • Direct compliance systems for maximum compliance with regulatory requirements, and monitor community quality measures to rapidly address issues requiring improvement. • Collaborate with regional and corporate leadership regularly on corporate and local initiatives to develop solutions for both clinical and operational excellence.• Continually coached and mentored nursing and community leadership within the division.• Drove key performance of quality measure scores from 78% average to 91% average in 2 years.• Noted as “featured trainer” for RIALA’s Assisted Living Director of Nursing course (2014-Present).• Expertly audited systems to guarantee compliance with corporate policies and government regulations.

Lincoln, Ri

• Spearheaded patient-oriented clinical operations within traditional assisted living and attached memory care units. • Recruited, trained, mentored, and managed a solutions-driven healthcare team. • Ensured strict community regulatory compliance. • Cost-effectively managed a high-volume budget. Handled all clinical outreach and / or outside sales calls.• Successfully led community to obtain a deficiency-free survey in 2015.• Drove facility to uphold an average census of greater than 95% throughout tenure.

Cumberland, Ri

• Strategically steered complete clinical operations of both an assisted living community and attached nursing home. • Recruited, trained, mentored, and managed all staff while overseeing large-scale budgets and ensuring strict community-wide regulatory compliance. • Maximized bottom-line performance via proactive clinical outreach and outside sales calls.• Consistently exceeded facility goals, including achieving deficiency-free survey results in 2014.• Recognized as a “featured trainer” for RIALA’s Assisted Living Director of Nursing course in 2014.

• Led occupancy growth, sales metrics, admissions clearance, events, and, public relations efforts for this top-ranked facility.• Drove census to over 96% on average throughout tenure (prior occupancy was challenged).• Supported QA / QI projects and co-implemented Joint Commission policies and practices.

• Directed details-centric student healthcare initiatives across multiple schools within the Northern Rhode Island region. • Exhibited comprehensive skill with the judicious administration of medication. Facilitated key behavior modifications.• Performed all essential immunizations and managed health screenings for students’ optimal health.

• Applied strong leadership talents toward managing a top-performing team of nurses across 2 fast-paced floors of moderately acute patients. • Expertly administered medications, handled intravenous services, and facilitated PICC lines placement and care. • Performed all EKGs, straight catherization, ventilator management, and wound care as required.• Coordinated integral patient treatment with Rehabilitation Therapists.• Proactively reviewed admissions and discharges for ongoing compliance.

Lincoln, Ri

• Played a vital role in delivering results-focused patient care, including handling all scheduling and data / records management. • Ensured seamless healthcare processes via ongoing staff meetings. • Facilitated accurate injections and preparations for medication administration.• Performed detailed patient instruction on allergies and asthma treatments.• Collaborated with physicians on clinical research trials.• Closely monitored clients for signs / symptoms of reactions to medications.• Demonstrated proven skill in rapidly responding to anaphylactic reactions requiring interventions.