Robin Magnuson Email and Phone Number

Handled California Workers Compensation claims. Made claims decisions on relevant information utilizing both internal and external resources effectively : peers, leadership, Nurse Reviewers, and defense counsel appropriately when needed. Provided customers with fair resolution of their claim through diligent investigation, reasonable evaluation and prompt explanation of their claim. Evaluated Disability benefit claims with the employee and employer to analyze merits and financial impacts of… Show more Handled California Workers Compensation claims. Made claims decisions on relevant information utilizing both internal and external resources effectively : peers, leadership, Nurse Reviewers, and defense counsel appropriately when needed. Provided customers with fair resolution of their claim through diligent investigation, reasonable evaluation and prompt explanation of their claim. Evaluated Disability benefit claims with the employee and employer to analyze merits and financial impacts of injury circumstances, conducted and evaluated legal strategy along with conference calls at regular intervals to settle disability claims. Show less

Reviewed/Evaluated MN, ND (No Fault), SD, IA, NE and WI (Med-Pay) first party claims. Determined coverage for all parties to the claim. Made contact with the insured's claimants to resolve all coverage questions. Obtained statements and evaluated for claim resolution. When necessary referred files on to SIU, Subrogation as well as Defense counsel along with independent Cause and Origin Experts. Attended Arbitration hearings when needed.