Robin Mason Email & Phone Number

Indianapolis, Indiana, United States

• Act as main point of contact for client Managers, Vendors and State Employees• Responsible for preparing and delivering reporting, program metrics• Run and maintain weekly reports on weekly status updates and changes• Research data and provide Vendor status reports and include constructive criticism and recommendations for growth within the program• Act as a point of contact for Administrative related questions and ensure skill sets and bill rates match the posting title• Work with Hiring Managers to edit, fine-tune and re-write job descriptions to better capture Agency’s need• Review and rate resumes, providing highlighted key skill sets and a list of the top 10-20 candidates• Ensure vendors are adhering and following MSP guidelines and coached vendors when necessary • Serve as escalation point on all program and system related issues• Provide excellent customer service to both client Managers, Vendors and State employees• Enter job/project requisitions into Knowledge Services systems and ensure Vendors receive all job specific requirements• Coordinated Resource interviews with client Managers and Vendors• Coordinated Resource start date with client Managers and Vendors • Ensure that all Employee on-boarding and on-site orientation is completed • Assist in and conduct vendor calls regarding current jobs

Indianapolis, Indiana, United States

●Customer specialist for Mattel, American Girl and Fisher Price, generating a total annual revenue of over $11 M● Audited and administer payroll for all contract employees●Supported employees with benefit questions, timecards, attendance, PTO, FMLA, workers compensation, and overall employee satisfaction● Primary liaison between HR and employee for various performance and behavioral related situations●Facilitated communication and relationships with employees, Program Managers, and Clients for repeat contracts

Indianapolis, Indiana, United States

●Evaluated market pay rates to create appropriate fee structures based on current clientele and new hires●Formalized new hire profiles by ensuring paperwork is completed into the applicant tracking system, iCIMS™●Fostered communication and relationships between the internal Onboarding Team and Program Managers● Redesigned company policies and implemented a standard operating procedure to update onboarding compliance with State policies and regulations. including completion of I-9 forms, child work permits and Coogan accounts, UTMA account

Indianapolis, Indiana, United States

●Employed approximately 1,000 models’ primarily from infancy to 5 years old and occasionally adults●Developed and implemented management of resources, from recruiting through ending of contract●Expanded department from Video studio to include Photo studio and Audio recordings at Fisher Price●Conducted recruiting fairs and verification of compliance with State of New York Department of Labor Child laws ensuring minor work permits as well as compliance of the minors’ trust account establishment; and hours on set

Indianapolis, Indiana, United States

●Mobilized the onboarding 1,000+ contract employees for the 2012 Super Bowl in under 70 days●Coordinated assigning all employees to various events to staff all associated Super Bowl venues●Acquired all state and company trainer requirements to instruct all 1,000+ employees for their different positions●Curated daily and weekly reports on payroll hourly wages and staffing levels to the Super Bowl host vendor

Clarion, Pennsylvania, United States

• Managed accounting including AP/AR, payroll, data entry, deposits, purchasing and contracts for supplies• Monitored monthly utility usage to reduce cost and improve efficiency• Trained supervised, motivated, and monitored staff performance.• Maintained monthly membership counts and set up promotions to grow memberships by 32%.• Created computer programming for new classes and youth sports and clinics.• Identified new business opportunities for fundraising of approximately $15,000 annually to support underprivileged youth in the community