Robin Mathai Email & Phone Number

Mumbai Area, India

Key Responsibilities Include: Category business plan :• Charting out sales strategies and contributing towards enhancing business volumes & growth and achieving revenue and profitability norms• Work on products to maintain an equilibrium for Sales and margin drivers in the category • Negotiating terms of trade with the brands. Creating & implementing systems to ensure smooth functioning of the Business. Monitor & maintain business margins / stock replenishments for all formats.• Generating brands and distributors for the business• Assortment planning for the category and planning forecasting the product lineup Vendor Management:• Sourcing potential vendors in compliance with the company policies and procedures.• Negotiations with the vendors to get the supply of the products at right time and at a competitive price.• Maintaining vendors fill rate & having timely discussion on non-moving items and negotiating promotional offers for the liquidation of the same Product Procurement& development :• Analyzing behavior of existing products in offline retail market and reconfigure the product to make it apt for home shopping business• Visualizing of products (Benefits / Offers / Pricing etc)• Identifying, selecting and sourcing products from the vendor to build a strong product portfolio• Identifying innovative and creative products which fit customer needs and has exclusivity Production & Inventory Management:• Ensuring daily/weekly/monthly availability of stock based on weekly, monthly target and new shoots• Analyzing various reports like consumer buying patterns, sales reports, stocks reports, OTB etc. and developing a strategic plan of action• Achieving sales Target and managing inventory on a weekly basis• Forecast considering vendor production capacity & show performance• Ensuring inventory days to be in control• Keeping track of non-moving/ inventory and planning shows for non performing products in order to liquidate.

Oxford, United Kingdom

• Making a professional impression on visitors, callers and customers. • Solving customer problems though mail & telephone.• Assisting in various customer service functions such as reception, telephone answering, handling customer complaints, goods collection, home delivery, exchange and refund, in a friendly and professional manner.• Entering listed properties on daily basis with accurate data on timely manner.• Keeping record of Entry & Documents.• Ensuring shopping tools and catalogues are available for the customers.• Coordinating with staff for a good quality of customer service.• Giving product, pricing and delivery information to customers.• Interacting with customers for their needs, managing the cash and card transactions, helping and dealing with customers having problems in store, up to date knowledge and stocking of products availability.• Responsible for managing the store and other administrative duties in the absence of deputy/company manager.

Master Of Business Administration (Mba), International Business, First Class

Activities and Societies: 1. A Thesis on Impact of major retailers Marketing Strategy on Performance of Small Retailers in London, UK •.

Bms-Bachelor Of Management Studies, Business Administration And Management, General, First Class

Activities and Societies: DISSERTATION: Tools and technique used in modern and traditional management systems – • Project was undertaken.