-Led 4 department heads who oversaw 150+ employees in the largest store in the region. Oversaw operations and sales programs to drive growth and profitability. Acted as interim store manager as needed. -Onboarded and trained new managers throughout the market; mentored and trained on executing operational controls, P&L, expense control, and customer success. -Analyzed reporting to set clear SMART goals to increase profitability, customer satisfaction, and employee engagement which were consistently surpassed by team through effective mentorship and direction. -Partnered with XPO Logistic regional managers to establish customer-centric operations that turned location from worst in region to top operational performer. -Collaborated with district and regional Loss Prevention team to improve inventory process, freight tracking and handling, cycle counts, and markdowns resulting in accurate inventory &increased profitability. -Developed employee and community engagement initiatives, including staff recognition and community projects. Engagement scores increased by 10 BP in one year. Planned and executed 3 community initiatives for the district including remodeling of 2 community centers, and working with Sleep in Heavenly Peace Non-profit.

-Managed 30+ kitchen employees, servers, event staff, and volunteers. Onboarded and trained all new hires. -Designed and established food and beverage inventory controls to increase profitability for restaurant. -Planned and directed private events for pub and golf course. Included budget creation, design, sponsor development, and management of event execution (i.e. FallFest, Golf Outings, Members Christmas Party, and Private Pub events). -Worked with marketing team in strategic planning of brand packaging initiatives, public relations programs, and social media drive & content for retention of members and attraction of new members. -Communication with members, corporate partners and community supporters regarding key initiatives, membership matters, and club activities-Develop, track, and build a portfolio of new and renewing business, community supports, and potential corporate members to identify opportunities to increase revenue

-Planned and directed the merchandising of product for better shop-ability and interaction -Implemented and followed logistical “trailer sort & stock”for the advancement of merchandising directly to the sales floor for enhanced sales opportunity-Ensured best practices in merchandising, logistical routines and “leader on duty” routines-Over 3 months increased comp sales to +13% in under-performing areas (apparel & accessories, beauty) through strategic planning

-Managed scope and direction for up to 10 construction projects at a time including labor organization, developing strategies for scheduling, and meeting deadlines-Planned, managed, and optimized budgets to control material and labor costs to allow projects to come in on time and budget (oversee, invoicing, AP, and AR)-Created and managed social media campaigns to build positive relationships with existing clients, to develop new leads, and to market to prospective clients-Over 2.5 years helped to increased sales from $750,000 to $5 million in annual revenue

-Managed team of 8 leaders, 50-65 associate employees with an annual revenue of +$5 million Analyzed reporting to provide innovative and strategic feedback to store team and corporate partners to increase revenue and create positive P&L results -Built community partners, including Mayor John Street, Philadelphia, to create brand awareness, support of our Outdoor discovery school, and healthy living initiatives -Maintained daily operation procedures through setting clear expectations and priorities to achieve goals

-Consistently promoted from assistant store manager and to larger volume stores throughout the Philadelphia region-Relationship building with clients to increase annual revenue -Maintained daily operations and organization to achieve store goals-Planned and directed the merchandising of product to create an energetic shopping environment to optimize sales