Robin Misner Email & Phone Number

Alpharetta, GA, US

As an Eligibility and Authorization Specialist, I work with insurance companies and clinical staff to determine benefit eligibility and authorization requirements needed for ABA therapy.Responsibilities include: Identify the appropriate clinical records and submit the authorization request to the insurance company based on plan requirements for approval..

Responsible for insurance verifications, billing, scheduling, and patient correspondence. Also responsible for assisting patients with EOB's and claims. Detailing procedure & diagnosis codes to ensure claims are processed correctly.

Atlanta, GA

Experience working in a medical practice, having touched on scheduling, patient coordination and customer service, clinic operations, coding and reimbursement, contracting, human resources, HIPAA and OSHA compliance, receivables and payables, and quality requirements related to the provision of health care services- Experience with robust practice.

Sales assistant, Inside and Outside sales managementConsistent use of Excel, PowerPoint, MS Word, Quick Books, MS Office, and the Internet. Analyzing revenue cost, pricing changes and adjustments, sales and performance records for businessesManagement of inside sales agents and a group of high performing outside agents

Consistently met company standards for accuracy and speed when inputting loans into system.Developed relationships with 3rd parties to insure loans met necessary standards.Communicated with underwriters for clarification of loan details Promoted the processing department effectiveness by improving its time lines, reducing conditions and responsiveness to.

Processing of refinance and purchase loan transactionsWorked with compliance in order to ensure federal and state guidelinesAssisted with training newly hired processors and sales agents Developed and implemented successful strategy to influence and negotiate with customers.