Robin Monk Email & Phone Number

Santa Ana, Ca 92705

Video Resources specializes in Corporate Video Production, Animation, Webcasting and Staging. We create impactful content for a variety of clients. I am responsible for the Financial side: Accounts Payable, Accounts Receivable, Business Contracts, Onboarding, Quality Control of videos, Liquidation of E & O inventory, and Procurement. I am also in charge of improving our SEO. It's really fun to work in a creative environment with a team of experts in video, animation, webcasting, and corporate events.

Newport Beach, Ca

Worked with local author to create customer database, create mail blast. Also updated and established on-line presence on Good Reads and Amazon. Scheduled talks and seminars at various venues and writing conferences.

Newport Beach, Ca

Supervised enumerators to collect and review completed cases daily. Monitored progress to achieve weekly, monthly and project goals.

Irvine, Ca

Developed the Sales Operations and Customer Service processes to support a new business.- Managed content on the Development and Live websites for business. This included definition and creation of on-line menus, FAQ's, and reward programs.- Created the Supply Chain process with our clients (Restaurants) to manage on time delivery to customers.- Responsible for documenting bugs and enhancements and working with Developers to test and implement both fixes and enhancements.- Created Reports (daily, weekly, monthly) used to run the business. Responsible for continually improving reports to meet changing demands.

Irvine, Ca

Created a sales infrastructure to support the marketing of a new technology.- Developed an extranet for Cameo Customers that allowed customers to order on-line, view order status, view reports.- Defined extranet test plans, documented bugs, prioritized bugs and followed up with programmers regarding bug fixes.- Created Internal and external reports for managing the business including Billings, Backlog, Memberships, Interaction and Dashboard Reports.- Managed the creation of legal documents including Standard Terms and Conditions, Customer Credit Form, and Customer Order Form.

Versatile account manager with over ten years experience managing key accounts, developing e-commerce businesses and automating processes to streamline organizational practices. Experienced manager with strong analytical and relationship building skills. Enjoys working in a fast paced environment using changing technologies.