Robin Pack Email & Phone Number
@kintegra.org
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Who is Robin Pack? Overview
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Robin Pack is listed as Systems Administrator at Self-employed, based in Clover, South Carolina, United States. AeroLeads shows a work email signal at kintegra.org and a matched LinkedIn profile for Robin Pack.
Robin Pack previously worked as System Administrator at Self-Employed and Systems Administrator at Kintegra Health. Robin Pack holds Associate’S Degree, Computer Networking Systems from Itt Technical Institute.
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About Robin Pack
Bio-Confident, capable professional with years of progressive IT experience. Dedicated to driving innovation, process improvement and quality, in teams and independently. Respond to opportunities and vulnerabilities to keep operations running smoothly. Background encompasses EFT and EDI inclusive of business intelligence and automation architecture solutions. Maintain responsibility for data, with success in electronic payment processing, trucking route logistics, health & claims management, and HR & hospital systems management in data-sensitive enterprises and industries. Adept at leading business/systems analysis, project management, quality assurance, and development efforts. Serve as a trusted systems administrator with success in the government sector. Completed regulation projects including Navy HR, SCHIP, ICD9 migration to ICD10, Medicare, HIPAA, SOX, and PCI compliance initiatives. Fluent in all Waterfall/Agile methodologies for SDLC. Skills-Technical Writing, Requirements Gathering, Leadership, Change Management, Business & Systems Analysis, Quality Assurance Testing, Needs Assessment, SDLC, Training & Development, Problem Solving, Systems Administration, Testing & Modeling Tools, UX for Web/Mobile, Product Development, Project Management, Six Sigma, CompTIA (Network+, A+), CCNA & CCDA, Agile/Scrum Master, Process Improvement, Small Business Ownership, Communication, Time Management, MentoringTechnology- Win10 Administration, Intune, Azure (AAD, Hybrid, Autopilot), Surface, Desktop Analytics, M365 Management & Deployment, CSP Management, W365 and Azure Virtual Desktop, FSLogix, SCCM, Windows 7 & 8.1 Migration, Oracle 9i and developer tools, MSSQL, Adobe Captivate, Hot Fixes, Remote Administrative applications, WebEx, Citrix, Windows Terminal Emulation Services, QuickBase, HP Quality Center 9.2, SVN 6.5.1, Jira, IBM Rational (Team Concert, Requirements and Quality Management modules), NCR CounterPoint, WESA
Listed skills include Software Documentation, Integration, Business Analysis, Sdlc, and 46 others.
Robin Pack's current company
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Robin Pack work experience
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System Administrator
Current
Systems Administrator
- Systems Administrator in Healthcare space managing ~1500 users/systems for M365 Hybrid environment
- Directing Cloud migration from On-Prem 2012/2019 Servers for file share and other resources; specializing in removing legacy vendor solutions
- Migration from Hybrid AAD to full cloud
- Implementation of Autopilot
- Multiple tenant administrator
- User to Service Admin accounts, trimming admin bloat.
Fasttrack Engineer (Sme)
- Subject Matter Expert and FastTrack Engineer for Microsoft- Help medium and large enterprises implement Microsoft products such as Windows 10, M365 Apps (Office), Edge, Surface, Autopilot, Updates, and W365 - Assist others using legacy and modern tools such as SCCM, Active Directory policy, Azure, and Intune to drive optimization with the cloud and SaaS.
Fasttrack Engineer/Sme (Msft)
- Act as a Subject Matter Expert and FastTrack Engineer for Microsoft Get Modern and Modern Workplace Team
- Help medium and large enterprises implement Microsoft products such as Windows 10, M365 Apps (Office), Edge and Surface using legacy and modern tools such as SCCM, Active Directory policy, Azure and Intune
- Serve as a Business Analyst to assess client needs, evaluate architecture and guide planning, configuration and deployment
Finishing/Detail Carpenter
It Analyst
- Led software installation, maintenance, troubleshooting and repair for computers, systems and equipment that supported daily and bigger-picture operations
- Worked on point-of-sale (POS) and CCTV systems, along with laptops, desktops, tablets, smartphones, printers and LAN/WAN installation across multiple county sites in a Tri-State Area.
- Assessed Cashiers’ performance using new POS rollout data to note and resolve performance and integrity concerns; partnered with the Management Team and Loss Prevention Department to resolve these matters as they arose
- Managed IT for the Goodwill Excel Center, a school for adult learners pursuing GED and other equivalence studies
- Worked often in an on-call role after business hours on weekdays and weekends
Stagehand
Manager
- Oversaw retail music instrument sales, along with repair services and custom instrument builds
- Also marketed the venue as a used/rare bookstore
- Supervised staff, fielded administrative tasks, handled bookkeeping and participated in value research
- Served as a Cashier and processed shipping orders
L3 Software Support Engineer
- Partook in “end of the line” monitoring, assessment and troubleshooting across the eBay Enterprise payment platform
- Worked with Oracle, i5, legacy dBase, Linux, Cisco, Rally Kanban Project Editor and Jira
Application Analyst
It Systems Analyst
- Guided the success of strategic products; assessed needs, requirements and steps
- Implemented an enterprise-wide Business Process Management solution involving automation of communications tasks leveraging predictive analytics and business rules
- Called on prior Scrum experience to help Sedgwick move to Agile development, e.g. Oracle, Rally Agile Administrator, Pegasystems BPM, Progress and CRM
Scrum Master, Experis
- Sprint Planning, Sprint Design, Sprint Retrospective, Daily Burndowns, Daily Stand-up, Sprint Velocity, Development and Metrics
Business Analyst Ii
- Requirements gathering for Web efforts, Operational improvements and Compliance
- Worked to move PM product from legacy system and document all interfaces to new platform
- Additionally, performed a number of QA activities as needed for each web release, including functionality testing, data validation, A/B testing and other criteria (Oracle, ATG, Siebel, Sugar CRM, Cisco)
Business Analyst, Saic, Navy
- Engaged in business and systems analysis for USN HR systems
- Clarified Agile processes for SAIC Team via documentation and development
- Partnered with contracted and government entities to deliver rating, promotion and transfer applications for USN and USMC Officers (IBM Rational)
It Systems Analyst Specialist Sr.
Brought in as Lead Business / Systems analyst for the department on “new” and enhanced products. Additionally performing Project Management and Production Support (troubleshooting application, data and process flow issues) when necessary.
Project Analyst, .Net Development Group
Systems Analyst Ii, Strategic Projects
- Appointed as the Lead Systems Analyst for strategic efforts
- Designed new systems to bolster efficiencies in trigger-enabled correspondence automation e.g. SMART Auto Correspondence
- Increased compliance including viaOne Medicare and security levels, involving implementation of ISO 27001/27002 specifications and preparing systems for SAS70 readiness
- Improved eBill Managed Billing Review, a billing audit system using Direct Data Feed, EDI, OCR and manual data entry inputs from numerous vendors
Systems Analyst I, Strategic Projects
- Operated dually as a Systems Analyst and Quality Assurance Agent developing viaOne Medicare, a proprietary processing engine used to respond to Medicare compliance needs on behalf of clients for MMSEA Section 111.
- Handled UI specifications for internal and external users, reporting and automation/implementation of Center for Medicare/Medicaid Services specifications up to Version 3.0
- Completed the significant viaOne Medicare project featuring data transfer, management and analysis across Claims Processing Systems
Process Management Developer
- Maintained Freight Payment databases, modifying and creating stored procedures for CTSI-Global payment systems and logistics applicationsCreated and manipulated many excel spreadsheets for reports (small shop).
Product Director, Terminal Delivery
Manager, Memphis P.O.S Certifications Group
- Continued role listed below and managed up to six direct reports who performed intense testing
- Employees retained the department’s outstanding reputation of providing thorough and quality output of all projects on time, if not ahead of schedule
Software Quality Assurance
- Quality Assurance testing and analysis for full range of P.O.S. software and hardware, communicating directly with vendors and their developers to relate software issues and clarify front-end processing requirements
- Built network labs using Cisco routers and switches (as well as a range of consumer-grade network devices) for testing Internet-enabled terminals
- Configurations included T1, DSL, PPP, ISDN and dial back-up interfaces for WAN
- Assisted heavily in the development of many currently used P.O.S. applications, as well as Cellular, Internet, and Voice-automated processing interfaces (IVR)
- Provided documentation, training, and third-tier support for technical helpdesk, account management, and customer service
- Also was a frequently available training resource for the Memphis Deployment center
Robin Pack education
-
Itt Technical Institute
Frequently asked questions about Robin Pack
Quick answers generated from the profile data available on this page.
What company does Robin Pack work for?
Robin Pack works for Self-employed.
What is Robin Pack's role at Self-employed?
Robin Pack is listed as Systems Administrator at Self-employed.
What is Robin Pack's email address?
AeroLeads has found 1 work email signal at @kintegra.org for Robin Pack at Self-employed.
Where is Robin Pack based?
Robin Pack is based in Clover, South Carolina, United States while working with Self-employed.
What companies has Robin Pack worked for?
Robin Pack has worked for Self-Employed, Kintegra Health, Blueprint Technologies, White Carpentry, and Memphis Goodwill, Inc..
How can I contact Robin Pack?
You can use AeroLeads to view verified contact signals for Robin Pack at Self-employed, including work email, phone, and LinkedIn data when available.
What schools did Robin Pack attend?
Robin Pack holds Associate’S Degree, Computer Networking Systems from Itt Technical Institute.
What skills is Robin Pack known for?
Robin Pack is listed with skills including Software Documentation, Integration, Business Analysis, Sdlc, Databases, Process Improvement, Requirements Gathering, and Software Development.
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