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Robin Patrick Email & Phone Number
Process Manager
at
HRHNext Services Limited
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✓ Verified Jun 2026
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Who is Robin Patrick? Overview
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Quick answer
Robin Patrick is listed as Process Manager at HRHNext Services Limited, based in Hyderabad, Telangana, India. AeroLeads shows a matched LinkedIn profile for Robin Patrick.
Robin Patrick previously worked as Assistant Manager Collections at Startek Customer Support Services Private Limited and Assistant Manager at Corpone Staffing Solutions Pvt. Ltd.. Robin Patrick holds Bachelor Of Commerce (B.Com.), Business/Commerce, General from St. Marys Centenary Degree College.
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Email format at HRHNext Services Limited
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HRHNext Services Limited
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Profile bio
About Robin Patrick
Handling the span size of about 60 with the help of 3 team leader with the ratio of 1:21,handling 4 different portfolios (BKT-X, BCC,C_C,BKT-1) And Agenc's for Visit into collections and need tounderstand the performance and guiding the team leader how to increase the performance, all ways useto be SPOC for Manager and FLM's, Clint to understand the business and Clint requirements maintainingthe login need to take Care of billing vs Manpower and sharing the team performance tack of shrinkage,attrition, delivering the performance on bases of Monthly Target, auditing the calls to understand thepain erea to improve the performance of span sharing the report and conducting weekly review with theTL to improve the performance , presenting the data with a client with the projection to achieve thetarget need to take interview and conducting brain storm session with the team leader with the agents tomotive everyone and preparing the roster for team leader and validating Agents roster to decreaseshrinkage and attrition, team planing target vs achievement, DRR planning, DATA Analyzing,
Listed skills include Leadership, Microsoft Office, Microsoft Word, Microsoft Excel, and 1 others.
Current workplace
Robin Patrick's current company
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Hrhnext Services Limited
Website
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6 roles
Robin Patrick work experience
A career timeline built from the work history available for this profile.
Process Manager
taking care of the complete operation of International and domestic Contact center with 250+ FTE of 2 center. (Service,Sales,LV,Inbound, Outbound,Mail,Chat).
Assistant Manager Collections
Startek Customer Support Services Private Limited
"With 8 years of comprehensive experience in the BPO and Contact Center industry,
Mar 2022 - Jan 2024
Assistant Manager
Need to Handel a Span of about 150 agents with 6 Team leaders 25 agents per TL, tracking the performance ofentire Span on day to day bases sharing the MTD,FTD reports working close with the Clint to streamline theprocess leading the team to improve the performance and have to maintain shrinkage of the span taking careof operations end to end, validation of.
Mar 2018 - Feb 2022
Team Leader
Need to Handel Team size of about 25+ agents sharing daily update conducting daily briefing per and post shiftsetting up the expectations on Collection and sharing daily attendance, maintaining data of agents tracking theMTD, FTD, performance creating roster as per the Requerment
Oct 2017 - Feb 2022
Customer Service Representative
Worked as a Cce for Telstra need to handel the call and resolve the issues of the customer and alsoneed to handel escalation calls from customer and and need to raise SR,
Feb 2016 - Oct 2017
3 education records
Robin Patrick education
Bachelor Of Commerce (B.Com.), Business/Commerce, General
A&T, Account And Tax, B
St Johns Church Jr College
Ssc
Gunrock Enclive High Schol
FAQ
Frequently asked questions about Robin Patrick
Quick answers generated from the profile data available on this page.
What company does Robin Patrick work for?
Robin Patrick works for HRHNext Services Limited.
What is Robin Patrick's role at HRHNext Services Limited?
Robin Patrick is listed as Process Manager at HRHNext Services Limited.
Where is Robin Patrick based?
Robin Patrick is based in Hyderabad, Telangana, India while working with HRHNext Services Limited.
What companies has Robin Patrick worked for?
Robin Patrick has worked for Hrhnext Services Limited, Startek Customer Support Services Private Limited, Corpone Staffing Solutions Pvt. Ltd., and Corpone Bpo.
How can I contact Robin Patrick?
You can use AeroLeads to view verified contact signals for Robin Patrick at HRHNext Services Limited, including work email, phone, and LinkedIn data when available.
What schools did Robin Patrick attend?
Robin Patrick holds Bachelor Of Commerce (B.Com.), Business/Commerce, General from St. Marys Centenary Degree College.
What skills is Robin Patrick known for?
Robin Patrick is listed with skills including Leadership, Microsoft Office, Microsoft Word, Microsoft Excel, and Team Management.
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