Robin Pickard Email and Phone Number

• Document all care provided in accordance with policies and procedures and each resident‘s individualized plan of care• Provide highest quality care, assisting residents with activities of daily living and personal grooming/bathing• Perform light housekeeping duties and meal preparations• Remove safety hazards and keep client cares neat and clean• Utilize conflict management skills to effectively deescalate difficult behaviors

• Developed administrative skills by assisting members of the administrative team in providing professional leadership to organize, administer and provide support for care center clients.• Conducted surveys with staff, residents and families to develop methods to improve the transition process for new residents moving to the care center.• Performed audits on care center staff to keep regulations up to date on company and state policies.