Robin Pratt Email & Phone Number

Experienced brand support with a demonstrated history of working in the computer software industry. Skilled in account management. I manage one of the largest accounts at Cooley from taking orders, inventory, shipping, and reading their forecast to anticipating their needs and timely invoicing. Diligently follow orders through completion, working with appropriate parties to quickly resolve issues that delay timely processing. Timely responses to our customers via email and phoneResponsibilities include quoting, pricing, and sourcing productsCross-functional team participation. Act as a Subject Matter Expert (SME) on Cooley’s Key Initiatives.Create presentations and company store spreadsheetsManage multiple projects and conduct research as neededResponsible for continuous learning to include, industry training, customer experience, and order processing/trackingRegular attendance at all Preferred Partner meetings to learn about new products and industry trendsContribute to the overall team’s success by providing backup as needed in general office and clerical tasks Other duties as assigned

Listed skills include Microsoft Office, Data Collection, Microsoft Excel, Debt Collection, and 6 others.

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  Finger Lakes Community College

  Accounting And Business/Management