Robin Queen Email & Phone Number

Cincinnati, Ohio, Us

Participated in code reviews and discussions for system design and architecture implementation.Utilized Azure Devops to host source code via git as well as manage workload across the team.Merged and Deployed production code on a rotation with other team members.Created full stack applications in .NET per the requirements to satisfy the need of the user.Interfaced via Webservices between 3rd party ERP and inhouse application to ensure business logic needs were met and communications between the layers worked as intended.

Pittsburgh, Pa, Us

Managed users and assisted with granting them the tools and knowledge they needed to provide support for the business needs.Created technical specifications based on functional and requirement documents. Estimated and delivered on timelines within the client's budget.Maintained, supported, and enhanced legacy code in order to fulfill the needs of the business.Created new applications in pockets of downtime to help streamline the support for the ticketing system and to cut down on the manual repetitive time intensive tasks.Developed, unit tested, and maintained software that would enhance the productivity of the business.Frequently met with end users to understand their need and problem statements, created an analysis of work and scoped the requirements as needed, and developed the request as well as saw it through to deployment to verify a successful release.Participated as an interim/hybrid Scrum Master and Lead developer. Prioritizing and creating sprints using the Agile methodology. Additionally, delegated tasks and assisted team members with bug reports.

Pittsburgh, Pa, Us

Re-Imaged Computers as needed.Created Scripts in various Macros to help support and assist the paralegals as needed.Made Tutorials in Adobe Captivate to illustrate how to accomplish tasks in the Customers internal software applications and help increase productivity on the user base.

Delivered high quality customer service to customers under times of high stress situations while also providing the best quality of service to them.Helped train and assisted with the workload of co workers as needed.

Bachelor Of Technology (B.Tech.), Computer Science

Bachelor Of Technology (B.Tech.), Computer Science

Associate'S Degree, Computer Programming