Support Desk for Intergy PM and EHR software as well as Medical Manager softwareHelp Desk support for Managed services

Handle all aspects of client and employee training for four different medical software packages. Create and deliver training courses using the proper training guidelines which include the Adult Learning Theory and ELC to ensure all students receive proper training in needed areas. Also work as software support desk. Handle request for support from clients and from other employees regarding the software packages offered by this company

Professional software trainer for Medical Manager Practice Software marketed under private label of MedElite for Blue Cross Blue Shield of Georgia. Handle all aspects of training which included classroom and client site training of employees. Prepared and delivered course content. Evaluated and restructured training program when needed.The Network Group was then purchased by Medical Manager Corporation. Continued in the same role as professional trainer for both Medical Manager and Intergy PM and EHR.

Handled all aspects of office management for seven psychiatrists, two psychologists and one social worker. Handled all A/R, A/P, payroll, human resources. At any given time managed up to 10 employees.Made decisions regarding computer software programs to utilize and was the system administrator.