Robin Rhodes Email and Phone Number

Liaise between teams and business stakeholders, and develop relationships with all partners.Manage the product backlog for a major refactor.Coordinate cross-functional team to shift from AWS 1.0 to 2.0Gather requirements and synthesize competing interests into workable PBIs.

Conduct internal audits of processes and practices.Conduct meetings with team members, managers, and stakeholders to glean insights and collectively address any issues.Work to holistically improve teams' impact and morale.Maintain a measurement repository of team performance.Provide insights and recommendations to senior leadership.

• Assisted in defining backlog acceptance criteria• Maintained organizational Quality Assurance processes• Start to finish development of test plans for all projects in conjunction with Management Team• Completed extensive and creative testing in staging environments prior to deployment of new features• Collaborated with other teams to coordinate testing prior to deployment• Maintained and enhanced product utilizing Agile/Scrum methodology• Facilitated testing for changes to products that are custom-built public-facing systems• UI/UX testing simulations of systems• Used Azure DevOps management tools to track and resolve defects• Utilized Agile/Scrum methodologies for acceptance criteria defined by stakeholders and user input to develop test cases, requirements, story based, completed regression plans through release cycles and down cycles

I work with a collective of artists to manage a noncommercial events space in Charles Village, Baltimore. We offer an accessible space for grassroots organizing, performance, and gatherings focused on community fellowship and engagement.

• Assisted in defining Jira ticketing acceptance criteria• Developed and managed organizational Quality Assurance processes• Start to finish development of test plans for all projects in conjunction with Management Team• Identified and managed long-term resolution for data discrepancies, data quality, and data issues• Completed extensive and creative testing in staging environments prior to deployment of new features• Collaborated with other teams (i.e., Seller Portal, eCommerce, Internal Systems, Mobile Applications, and Customer Services) to coordinate testing prior to deployment• Maintained and enhanced Seller Portal utilizing Agile/Scrum methodology• Facilitated testing for changes to products that are custom-built public-facing systems• UI/UX testing simulations of systems• Used Jira management tools to track and resolve defects• Utilized Agile/Scrum methodologies for acceptance criteria defined by stakeholders and user input to develop test cases, requirements, story based, completed regression plans through release cycles and down cycles

• Participated in high-level Project Management meetings• Developed and managed organizational Quality Assurance processes• Start to finish development of test plans for all projects in conjunction with Management Team• Identified and managed long-term resolution of targets with inconsistencies, augmented reality targets, and augmented characters/actions• Completed extensive and creative testing in staging environments prior to deployment of new features• Collaborated with Art Team in the development of mockups for augmented and virtual reality testing• Collaborated with Engineering Team in the development of live testing of the environments• Managed teams of 2-3 testers• Tested mobile applications

Led the String Ensemble for Middle Schoolers. Ran sectionals for bassistsPlanned curriculum for social & emotional developmentDesigned classes around managing emotions and building skills in patience

• Developed and maintained Quality Assurance processes• Facilitated streamlining defect responses• Assessed, processed, and monitored defect-related emails that included rapid responses• Coordinated scheduling of testing with various teams (i.e., Customer Service, eCommerce, Internal Systems, etc.) to maintain functionality and user capability to minimize downtime• Utilized Trillo, Click Up and Basecamp for defect tracking and management• Utilized Java/Web application for testing

• Participated in Project Management meetings• Developed Quality Assurance processes• Start to finish development of test plans for all projects in conjunction with Management Team• Identified and managed long-term resolution to larger issues• Completed extensive and creative testing in staging environments prior to deployment of new features• Java/Web application testing• Utilized Trillo, Click Up and Basecamp for defect tracking and management• Resolved front end issues regarding misaligned photos, graphics, and product coding errors• Provided test support for several website portals and products