Robin Rocque Email & Phone Number

USA & Europe

• Customized and lead tours for groups to Iceland, Hungary, Italy, Germany, Ireland, and Scotland
• Provides research of trips for groups and individuals
• Serves as a private guide, in the New Orleans area

New Orleans, LA

Greater New Orleans Area

• Create live music tours, combining walking historical tours with performances by New Orleans jazz musicians.
• Customize and lead tours for groups combined with the touring schedule of New Orleans bands.
• Provide private group experiences in New Orleans

United States

Greater New Orleans Area

Greater New Orleans Area

California

San Diego, CA

• Rented and sold Segway Personal Transporters
• Sold electric scooters and electric bicycles
• Provided safety and manual training of vehicles to potential renters and buyers
• Served as repair and maintenance technician for Segway Personal Transporter
• Supported company owner by providing office management duties

Austin, Texas

• Phone coverage for multi-phone line system
• Maintaining database
• Typing correspondence
• Filing, faxing, and photocopying
• Distributing incoming mail and packages
• Ordering for office supplies

New Orleans, LA

• Responsible for the training of clients in the safety and use of the Segway human transporting machines
• Served as a Segway city tour guide. Guided tours through historic New Orleans while riding a Segway
• Supported all areas of office management; reservation and payment processing

Austin, Texas

• Facilities Coordinator/Security Administrator for Broadwing Communications
• Monitored and responded to company wide helpdesk; provided follow-up to ensure problems resolved
• Contacted appropriate vendors regarding electrical/maintenance issues
• Helped in the preparation of facility problems and procedures
• Assisted with the maintenance of employee information in Lenel Security Program
• Assisted with the preparation, issuance and audits of company access identification badgesRelief Receptionist for Warren Direct

Austin, Texas

Wrote situational comedy for stand-up comedians

Austin, Texas

• Supported all aspects of trust program for the non-profit organization; support included constant communication with clients, evaluated trust fund distribution requests, ensured timely distribution of funds and.
• Managed and maintained client database and financial spreadsheets

Austin, Texas

• Compiled weekly financial report
• Provided general administration support to Senior VP of Finance and provided back-up support to other senior leaders as needed
• Typed and designed general correspondence, memos, charts, tables, graphs, business plans, presentations, etc. Assured accuracy and clarity of final documents
• Collected rent for corporate suites owned by APS Realty, Inc.
• Organized and tracked all standard tenant lease agreements. Served as focal point for all changes/revisions to agreements
• Scheduled and organized annual corporate holiday function. Past duties have included researching and booking musician, finding appropriate banquet hall, and finalizing luncheon menu

Austin, Texas

• Acted as ‘first contact’ for corporate office
• Multi-tasked in administration, marketing, sales, recruiting, and professional service groups
• Served as the contact sales person for PowerDoc for PowerBuilder, a documentation tool developed by Catapult Systems
• Conceived and initiated social events for corporate personnel
• Assisted with training of new employees in administration group
• Identified and addressed needs of on-site clients

Austin, Texas

• Controlled accounts payable for multiple commercial and residential properties
• Negotiated payment schedules with vendors and property owners
• Examined and evaluated legitimacy of incoming invoices; expedited payments and invoices effectively
• Managed and updated property and owner databases

Austin, Texas

• Researched and engaged bookings for vocal performances
• Recruited and supervised public promotional appearances
• Maintained and organized all personal and professional financial accounts

Austin, Texas

• Instructed, monitored, and taught students from elementary to high school
• Concentrated on addressing the needs of special needs students

Professional Certification, Tour Director

Walking Tour Guide Program, New Orleans History

Asian Studies