Robin Rust Email & Phone Number

Oversee planning and delivery of agency-wide services related to mobile devices, conference room upgrades, workstations, and phone lines. Ensure seamless coordination and efficient deployment of mobile devices. Develop and implement strategic plans for conference room upgrades. Foster strong communication and collaboration with inter- and intra-agency.

Led a team of skilled business analysts in transforming data-driven insights into actionable strategies. I supervised comprehensive analyses to enhance business processes, identify growth opportunities, and optimize performance across key projects. My role involved collaborating with agency-wide, cross-functional teams to ensure seamless integration of.

St Paul, Minnesota, United States

Working with and developing BA team to bring innovation and process improvement to MnDOT.

Greater Minneapolis-St. Paul Area

Creating automated workflow processes using Metastorm BPM.

Eden Prairie, Minnesota

Design and maintain engaging, innovative, corporate level, 6 month on-boarding program for sales, carrier, and operations representatives; includes guides for facilitators, coaches, and participants, classroom and event materials, covering customer and carrier sales, technical training, customer service, and problem solving skills. UtilizeCreative Cloud.

Eden Prairie, MN

Scheduled, delivered, and maintained on-boarding certification program for the 5 nation-wideLTL Service Centers. Conducted needs analysis, defined role expectations, documented careerpathing, and created continuing education trainings for existing LTL Service Center employees.Accomplishments: Consulted with leaders at all levels, from multiple locations to.

Eden Prairie, MN

Created, scheduled, and delivered on-boarding certification program for the 5 nation-wide LTLService Centers. Performed account process improvement reviews at each LTL Service Center toincrease efficiency and reduce operational time spent on priority accounts. Delivered processrecommendations to LTL Service Center staff and followed up with regular.

Supervised team of 7-12 operations representatives, ensured operational excellence andindividual development. Managed account implementations, continuous process improvement(CPI) and execution, leveraging available resources to fully meet and exceed customer servicelevels for daily shipments. Proactively engaged key stakeholders with recommendations.

Chaska, MN

Designed, developed and successfully delivered comprehensive programs to create active ways for children to explore the vital links between themselves, plants and the earth through school visits, arboretum field trips, summer day camp, children's garden and urban CityFresh program. Developed staff, coordinated volunteer and staff schedules, recruitment of.